SAMER SOODEH
Orangevale,CA
Summary
Driven individual who ensure tasks are done correctly.
Skilled at resolving customer issues efficiently while
de-escalating challenging situations. Clear communicator with commitment and capable of quickly adapting to new tasks and environments.
Overview
1
1
year of professional experience
Work History
Unarmed Security Guard
AX9 Security
San Francisco, CA
06.2025 - 08.2025
- Trained new security personnel on security protocols and procedures, leading to more competent security team.
- Secured backstage and restricted areas, preventing unauthorized access and protecting staff and performers.
- Collaborated with first aid teams, ensuring rapid response to medical incidents and maintaining guest safety.
- Provided expert guest assistance, offering guidance on venue layout, amenities, and event policies.
- Coordinated closely with security and event management, implementing comprehensive safety protocols.
- Observed and reported critical incidents, delivering timely, detailed information to supervisors for immediate action.
- Completed training in observation, incident reporting, verbal de-escalation, and professional conduct, maintaining a safe environment for all attendees.
Unarmed Security Guard
Diligence Security Group
Sacramento, CA
03.2025 - 04.2025
- Completed training in observation and reporting, including monitoring surroundings and accurately documenting incidents.
- Trained in verbal de-escalation techniques to calmly resolve conflicts and prevent situations from escalating.
- Educated on safety procedures and compliance standards to ensure a secure environment for the public.
- Instructed on risk awareness and incident prevention, helping identify and address potential issues early.
- Developed strong professional conduct and communication skills when interacting with the public, maintaining safety and respect at all times.
Food Service Cashier
EXTREME HUMMUS
Sacramento, CA
02.2024 - 04.2024
- Managed register operations, processing customer payments accurately and efficiently during high-volume periods.
- Welcomed guests warmly, took orders with precision, and provided guidance on menu options.
- Delivered exceptional customer service, greeting and assisting patrons in a friendly, professional manner.
- Maintained professionalism and a positive demeanor, creating a welcoming and enjoyable dining experience.
- Assisted with order accuracy and coordination, ensuring smooth workflow between front-of-house and kitchen staff.
- Collaborated with team members to enhance service speed during peak hours.
Skills
- Effective problem-solving skills
- Effective Communication
- Collaborative teamwork
- Multitasking Abilities
- Timely attendance
- Honest and dependable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Unarmed Security Guard
AX9 Security
06.2025 - 08.2025
Unarmed Security Guard
Diligence Security Group
03.2025 - 04.2025
Food Service Cashier
EXTREME HUMMUS
02.2024 - 04.2024