SAMERIA HAYES
Coldwater,MS
Summary
Skillful Costumer Service Professional. Experienced in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by having great listening and speaking skills. Understanding and utilizing sales, merchandising and marketing skills. Understanding customer desires,and providing customized solutions to build loyalty. Multitasking with the ability to still be efficient and successful with any obstacles thrown against me.
Overview
5
5
years of professional experience
Work History
Delivery Driver Supervisor
FedEx
06.2023 - 01.2024
- Started off as a delivery driver and got promoted to become a supervisor/business contact
- Planned and routed delivery routes and schedules
- Managed paperwork
- Hired and trained new hires
- Managed paperwork
- Monitored the performance of drivers and team members
Security Guard
Allied Universal
11.2022 - 06.2023
- Operate X-Ray Machines
- Patrolled buildings and parking lots
- Kept people safe
- Responded to alarms and request for help
- Kept focus on making sure no weapons entered the building
- Identified any threats, suspicious behavior, and irregular activity
Cashier And Customer Service Representative
Walmart
10.2018 - 09.2022
- Greeting costumers
- Educating costumers on product and service offering
- Help customers choose products that best fit their personal needs
- Answering the phone and helping resolve costumer problems via in person and over the phone
- Managing Money/ costumer receipts
- Stayed calm in hostile situations with angry customers
Education
High School Diploma -
Grad Academy Memphis
Memphis, TN05.2017
Skills
- Manages and resolves customer complaints
- Excellent organizational/deadline driven skills
- Ability to work under pressure
- Proven time management skills
- Ability to multitask
- Supervisor Skills/ Excellent Problem Solver
- Very Efficient worker
- Calm and Professional Under Pressure
- Website Builder
Timeline
Delivery Driver Supervisor
FedEx
06.2023 - 01.2024
Security Guard
Allied Universal
11.2022 - 06.2023
Cashier And Customer Service Representative
Walmart
10.2018 - 09.2022
High School Diploma -
Grad Academy Memphis
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