Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular activities
Work Availability
Timeline
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Samet Abed

Samet Abed

Culpeper,VA

Summary

I am a motivated and dependable individual with hands-on experience in customer service, retail operations, and team collaboration. In my previous role at Citgo, I developed strong skills in assisting customers, handling transactions accurately, resolving issues professionally, and maintaining a clean, organized store environment. I’m known for my ability to work flexible hours, support team goals, and create a positive experience for every customer. With a quick learning ability, strong work ethic, and dedication to excellent service, I am confident in my ability to contribute to any fast-paced, customer-focused work environment.

Overview

3
3
years of professional experience

Work History

Mechanic

Automotive Options
07.2024 - Current
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
  • Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
  • Calculated costs of materials and labor to prepair detailed repair estimates.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Enhanced team morale and productivity by establishing positive work environment.

Cashier

Citgo Gas Station
04.2022 - 06.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Restocked and organized merchandise in front lanes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Increased sales of promotional items by informing customers about current offers.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Education

No Degree - General Studies

Germanna Community College
Locust Dale, VA
05.2001 -

Skills

Customer service

Accomplishments

  • Trained and mentored 5 employees.
  • Safety-Related Achievements
  • Resolved product issue through consumer testing.
  • Team Leadership
  • Promoted to manager after only 1 year for exceptional performance.
  • Problem-Solving in High-Pressure Situations
  • Safety Training and Awareness
  • Quality Assurance

Extracurricular activities

Football team

Lacrosse team

business marketing (E2)

Yearbook


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Mechanic

Automotive Options
07.2024 - Current

Cashier

Citgo Gas Station
04.2022 - 06.2024

No Degree - General Studies

Germanna Community College
05.2001 -

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Samet Abed