Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sami Abed

Lakeville,MN

Summary

Proven track record at Lifetime Athletic Club, enhancing customer satisfaction and exceeding sales goals through expert coffee brewing and effective upselling. Demonstrated exceptional customer service and problem-solving skills, alongside strict adherence to food safety protocols. A reliable team player, committed to maintaining high standards of cleanliness and hygiene. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Cafe Member

Lifetime Athletic Club
04.2024 - Current
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
  • Mastered various coffee brewing techniques for consistent quality and flavor profiles.
  • Consistently met or exceeded sales goals through upselling strategies and engaging product demonstrations.
  • Resolved customer complaints promptly and professionally, turning negative experiences into positive outcomes.
  • Managed food preparation tasks efficiently, adhering to strict health and safety guidelines for optimal quality control.
  • Implemented cost-saving measures in daily operations, reducing overhead expenses without sacrificing quality or service standards.
  • Enhanced customer satisfaction by providing prompt and friendly service.

Cafe Member

Lifetime Athletic Club
12.2023 - 04.2024
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
  • Mastered various coffee brewing techniques for consistent quality and flavor profiles.
  • Consistently met or exceeded sales goals through upselling strategies and engaging product demonstrations.
  • Resolved customer complaints promptly and professionally, turning negative experiences into positive outcomes.
  • Managed food preparation tasks efficiently, adhering to strict health and safety guidelines for optimal quality control.
  • Enhanced customer satisfaction by providing prompt and friendly service.

Guest Advocate

Target
10.2021 - 07.2023
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.

Education

Bachelor of Science - Software Engineering

University of Minnesota - Twin Cities
Minneapolis, MN
05.2027

High School Diploma -

Park Center
Brooklyn Park, MN
06.2022

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Food safety knowledge
  • Creativity in presentation
  • Order Management
  • Product Upselling
  • Team Player
  • Friendly and outgoing
  • Exceptional customer service

Languages

Arabic
Native or Bilingual

Timeline

Cafe Member

Lifetime Athletic Club
04.2024 - Current

Cafe Member

Lifetime Athletic Club
12.2023 - 04.2024

Guest Advocate

Target
10.2021 - 07.2023

Bachelor of Science - Software Engineering

University of Minnesota - Twin Cities

High School Diploma -

Park Center

Similar Profiles

CREATE PROFILE
Sami Abed