Sami Alsamneh
Garland,TX
Summary
Detail-oriented certified pharmacy technician with proven skills in customer service and inventory management. Committed to enhancing operational efficiency and ensuring compliance with safety standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
Rowlett, Texas
06.2025 - Current
- Processed prescription orders efficiently and accurately for customer fulfillment.
- Assisted pharmacists in preparing medications and managing inventory levels.
- Delivered customer service by addressing inquiries and resolving concerns promptly.
- Educated customers on medication usage and potential side effects effectively.
- Operated pharmacy software systems to record transactions and manage patient information.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Coordinated with insurance companies to process claims and resolve discrepancies effectively.
Salesperson
SunsetVin Roofing
Garland, TX
03.2023 - 07.2023
- Guided customers in selecting roofing materials and styles tailored to their project needs.
- Demonstrated roofing solutions, highlighting key features and benefits to enhance customer understanding.
- Collaborated with team members to maintain inventory levels and product displays.
- Responded to customer inquiries promptly, providing accurate information on services.
- Coordinated with suppliers to ensure timely delivery of roofing materials.
- Participated in training sessions to learn about new roofing products and techniques.
- Cultivated strong customer relationships, contributing to increased sales growth.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
Handyman Helper
Flooring Concepts
Garland, Texas
05.2018 - 08.2018
- Aided handyman in diverse maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation, contributing to efficient project completion.
- Supported skilled technicians in flooring installations and repairs, ensuring quality workmanship and adherence to project timelines.
- Operated power tools such as drills and saws safely while completing projects.
- Maintained tools and equipment to ensure proper functionality and safety.
- Prepared job sites by cleaning, organizing, and setting up materials.
- Cleared debris and organized tools at job sites after project completion.
- Followed safety protocols to minimize risks on job sites.
- Engaged with clients to clarify project requirements and preferences, enhancing customer satisfaction and project outcomes.
- Participated in training sessions to learn new techniques and best practices.
Education
High School Diploma -
Harmony School of Innovation
Garland, TX05-2025
Bachelor of Science - Health Education
The University of Texas At Dallas
Richardson, TX03-2026
Skills
- Medication education
- FDA and HIPAA compliance
- Drug inventory control
- Pharmacy software knowledge
- Inventory management
- Safety compliance
- Problem solving
- Effective communication
- Team collaboration
- Customer service
Languages
English
Native/ Bilingual
Arabic
Limited
Certification
CPhT Certification
Timeline
Certified Pharmacy Technician
CVS Pharmacy
06.2025 - Current
Salesperson
SunsetVin Roofing
03.2023 - 07.2023
Handyman Helper
Flooring Concepts
05.2018 - 08.2018
High School Diploma -
Harmony School of Innovation
Bachelor of Science - Health Education
The University of Texas At Dallas