Sami Hodge

Posted insurance and patient payments daily, ensuring accurate account reconciliations.

Managed accounts receivable processes to ensure timely payment collection and accurate record-keeping.

Reviewed patient billing inquiries, resolving discrepancies and improving customer satisfaction rates.

• Opened and distributed daily co-payments and insurance payments to ensure timely processing
• Processed payments over the phone and in person, enhancing patient satisfaction
• Answered insurance and system inquiries from front desk staff across various clinics to support operational efficiency
• Sorted incoming insurance bills for processing and sent secondary insurance bills to companies

• Registered patients daily to ensure smooth patient flow.
• Verified demographics and insurance, processed payments, and ensured accurate billing.
• Held leadership role in admitting department for two years. leadership position for two years while in the admitting department as well as being a nighttime switchboard operator for three years.
• Worked well with co workers and had good relationships with other people in various other departments.

• Facilitated leasing process for interested renters.
• Wrote up leasing paper work, took rent payments, walked apartments being moved into or out of, made maintenance work orders for renters.
• Attended workshops for leasing agents and apartment communities to attract more renters.