Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samia Destefano

Manchester,NH

Summary

Dedicate assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Respectful, punctual and hardworking Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. I speak fluent Portuguese and intermediate English.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Delivery Driver

Instacart / Uber / Spark Driver / Grubhub
02.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.

House Cleaner

Viviane Clean Services
02.2015 - 02.2020
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Dusted picture frames and wall hangings with cloth.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Bank Financing Analyst

Brookfield Incorporation
04.2012 - 08.2014


  • Created and maintained precise and accurate models, charts and reports.
  • Manage the receivables portfolio by project.
  • Management reports.
  • Coordinate the department Bank Financing formalizing contracts in many states with 2 subordinates and an advisor
    internal and external (located in Fortaleza/Brazil).
  • Monitor, control, develop and monitor staff,
    results were reported to the department's direct Coordination.
  • Project implementation
    restructuring of the registration department, creating and managing performance indexes (Real Estate Credit).
    Control formalizations; correspondent banking operations of several financial institutions – CEF
    (My House My Life Program), Itaú, Banco do Brasil, HSBC, Santander, Bradesco
  • Management of the property registration and guarantee process (public deed, public deed with Alienation
    Fiduciary, Private Instrument with the force of deed – Fiduciary Assignment Agreement)
  • Advice and financial consultancy on choosing the best SAC, PRICE amortization system
  • Close partnerships with banks, customs brokers, notary offices and city halls
  • Releases and budget control in SAP, MIRO, MIGO.

Education

No Degree - Aesthetician

Labluh
Woburn, MA
07.2021

Marketing Administration - Business Administration

Faculdade Padrao
Goiania, Goias, Brazil
12.2005

Skills

  • Time Management
  • Issue Resolution
  • Customer Relationship Management
  • Strong Interpersonal Skills
  • Opening and Closing Procedures
  • Office Supply Management
  • Business Writing
  • Microsoft Excel
  • Active Listening
  • Customer Service
  • Delivery Scheduling
  • Problem-Solving Ability
  • Spreadsheets

Languages

Portuguese
Native or Bilingual
English
Limited Working

Timeline

Delivery Driver

Instacart / Uber / Spark Driver / Grubhub
02.2020 - Current

House Cleaner

Viviane Clean Services
02.2015 - 02.2020

Bank Financing Analyst

Brookfield Incorporation
04.2012 - 08.2014

No Degree - Aesthetician

Labluh

Marketing Administration - Business Administration

Faculdade Padrao
Samia Destefano