Samia Hickman
Birmingham
Summary
Dynamic and results-driven professional with experience at Circle K Gas Station, excelling in customer service and team collaboration. Proven ability to enhance workflow efficiency and resolve customer inquiries effectively. Skilled in inventory management and multitasking, consistently improving operational processes to elevate customer satisfaction.
Overview
4
4
years of professional experience
Work History
Store Assistant
Circle K Gas Station
Birmingham, AL
03.2023 - Current
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Operated cash register, handling transactions efficiently while providing excellent customer service.
- Maintained cleanliness and organization of store environment to enhance customer experience.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Trained new staff on operational procedures, fostering a cohesive team dynamic and knowledge transfer.
- Resolved customer inquiries promptly, enhancing satisfaction through effective communication and problem-solving skills.
Food Prep Cook
Emmy's Squared Pizza
Birmingham, AL
09.2022 - 04.2023
- Prepared ingredients efficiently, ensuring quality and freshness for daily menu items.
- Operated kitchen equipment safely, adhering to health and safety regulations consistently.
- Assisted in inventory management, tracking stock levels and minimizing waste effectively.
- Collaborated with team members to streamline food prep processes, enhancing workflow efficiency.
- Trained new staff on food preparation techniques and best practices for safety compliance.
- Excelled under pressure during peak service hours, maintaining accuracy and speed throughout meal rushes.
- Improved overall kitchen workflow by multitasking effectively and anticipating needs of fellow staff members.
Education
High School Diploma -
James Madison High School
Norcross, GA02-2023
Skills
- Customer assistance
- Customer service
- Store maintenance
- Team collaboration
- Multitasking
- Problem-solving
Timeline
Store Assistant
Circle K Gas Station
03.2023 - Current
Food Prep Cook
Emmy's Squared Pizza
09.2022 - 04.2023
High School Diploma -
James Madison High School