Samia Smith
Wadesboro,North Carolina
Summary
While getting my associate's degree at Richmond Community College I had the opportunity to intern at FirstHealth Moore Regional Hospital Richmond. So I have the knowledge and learned what it takes in the medical field and the mindset you need for a job like a registrar or medical assistant. I also want To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
While finishing my junior year at UNCC with my bachelor's degree in health administration. I decided to dedicate some of my time to exploring other adventures such as teaching health science at 'HealthScience Academy' teaching kids the importance of health & body. A knowledgeable professional specializing in the delivery of health education initiatives and programs. Proficient at creating comprehensive lessons, providing detailed instruction, and creating engaging activities. Brings knowledge of health and wellness topics and the capacity to disseminate health information.
Overview
4
4
years of professional experience
Work History
Teacher's Assistant
Health Science Academy At Monroe Middle School
08.2023 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in the classroom and common areas to monitor, enforce rules, and lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Assisted colleagues with technology integration into their classrooms, enabling more effective use of digital resources in health science instruction.
- Utilized multimedia resources such as videos, interactive simulations, and online articles to enrich the learning experience for students.
- Promoted healthy lifestyles by integrating relevant wellness initiatives into daily lesson plans and classroom activities.
CUSTOMER SERVICE REPRESENTIVE
Walmart
11.2020 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered constant flow of customer calls with minimal wait times
- Answered customer telephone calls promptly to avoid on-hold wait times.
Patient Registrar
First Health Moore Regional Hospital
08.2021 - 06.2022
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing the purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
Education
Bachelor of Science Health Administration -
University of North Carolina At Charlotte
Charlotte, NC12.2024
Associate of Applied Science Health Administration -
Richmond Community College
Hamlet, NC07.2022
High School Diploma -
Anson High School
Wadesboro, NC06.2019
Skills
- Freight Operations
- Coordination
- Retail Sales Customer Service
- Active Listening
- Data Communications
- Customer Communication
- Active Learning
- Social Perceptiveness
- Classroom Management
- Materials Preparation
- Safety Guidelines
- Patient confidentiality
- Information documentation
- Insurance Verification
- Maintaining records
- Appointment Scheduling
Websites
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Teacher's Assistant
Health Science Academy At Monroe Middle School
08.2023 - Current
Patient Registrar
First Health Moore Regional Hospital
08.2021 - 06.2022
CUSTOMER SERVICE REPRESENTIVE
Walmart
11.2020 - 06.2023
Bachelor of Science Health Administration -
University of North Carolina At Charlotte
Associate of Applied Science Health Administration -
Richmond Community College
High School Diploma -
Anson High School
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