SAMIA ZAMAN
Australia
Summary
Friendly Receptionist skilled in creating welcoming environments and handling administrative tasks. Excel at managing front desk operations, coordinating schedules, and ensuring smooth communication between departments. Known for enhancing customer satisfaction and streamlining companies procedures to improve efficiency.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Receptionist and cook
Ruckus Fried Chicken (Restaurant)
Hobart Tasmania
01.2021 - 12.2024
- Maintained an organised reception area for a professional business environment.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Upheld confidentiality with sensitive information handling procedures.
- Managed phone calls, resulting in effective communication flow within the company.
- Delivered front of house duties with warm and professional manner.
- Collaborated with other kitchen staff, fostering a team-oriented environment.
Education
Diploma of Higher Education - Diploma in Hospitality Management
Royal Gurkhas Institute And Technology
Tas, Australia 01.2019 - 12.2020
Skills
- Billing experience
- Patience and composure
- Telephone operation
- Reception area maintenance
- Keyboard typing speed
- Customer Service
- Medical terminology
Certification
Medical Terminology Skill Set
Australian Full Drivers Licence
Registration To Work With Vulnerable
People
Reference
Dr. Russell Tanvir Chowdhury
Director, Lidcome Medical Centre,
Mobile:0434130313
Dr. Shahala Khan
GP specialist , Lidcome Medical Centre
Mobile:0433618654
Visa Status
Autralian Citizen
Timeline
Receptionist and cook
Ruckus Fried Chicken (Restaurant)
01.2021 - 12.2024
Diploma of Higher Education - Diploma in Hospitality Management
Royal Gurkhas Institute And Technology
01.2019 - 12.2020
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