Samiah Smith
Beaumont
Summary
Hi! I'm a fun and bright girl with years of experience in retail management and customer service looking to expand my work experience with the ambition to excel in similar or new careers / work fields.
Overview
6
6
years of professional experience
Work History
Key Holder
Earthbound
Beaumont, TX
11.2023 - Current
- Target Role Aligned Statements
- Opened and closed the store, following procedures for cash handling and security.
- Processed customer transactions accurately using point-of-sale systems to maintain sales flow.
- Maintained product displays to align with brand standards and seasonal promotions.
- Supported team members in daily tasks, fostering a collaborative work environment.
- Streamlined restocking processes to enhance inventory management and product availability on shelves.
- Ensured store cleanliness by regularly organizing merchandise and maintaining a tidy environment.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Retail Manager
Forever 21
Beaumont, TX
10.2021 - 05.2025
- Target Role Aligned Statements
- Directed daily store operations, ensuring a welcoming and engaging customer experience.
- Trained and mentored new team members on product knowledge and sales techniques.
- Managed inventory levels to maintain stock availability while minimizing excess shipments.
- Coordinated visual merchandising to align with brand standards and seasonal promotions.
- Enhanced customer satisfaction by implementing feedback systems for continuous improvement initiatives.
- Streamlined checkout processes, reducing wait times and improving overall service efficiency.
- Industry-Standard Skills Statements
- Utilized point-of-sale systems for accurate transaction processing and sales reporting.
- Maintained cleanliness and organization of the sales floor to enhance shopping ambiance.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Crew Member and Cashier
McDonald's
Beaumont, TX
01.2020 - 02.2021
- Provide customers with friendly, welcoming customer service.
- Ensure that the customer's food is correct and as desired.
- Honing in on multitasking skills to perform several basic tasks at once.
- Basic understanding of handling cash, working with electronic devices, etc.
Education
High school or equivalent - undefined
Harmony Science Academy
Beaumont, TX05.2019
Skills
- Cleaning Experience
- Data Entry (2 years)
- Merchandising (4 years)
- Cashiering (5 years)
- Retail Sales (4 years)
- POS (5 years)
- Customer service
- Cash Handling
- Data Analysis Skills (2 years)
- Retail Management (3 years)
- Training and mentoring
- Store maintenance
- Bank deposits
- Daily reporting
- Task delegation
- Sales proficiency
- Loss prevention
- Loss prevention strategies
- Sales quotas
- Opening and closing coordination
- Flexible work schedule
- Basic mathematics
- Cash handling and reconciliation
- Product merchandising
Languages
English - Fluent
Timeline
Key Holder
Earthbound
11.2023 - Current
Retail Manager
Forever 21
10.2021 - 05.2025
Crew Member and Cashier
McDonald's
01.2020 - 02.2021
High school or equivalent - undefined
Harmony Science Academy