Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

SAMANTHA JONES

Summary

Multitasking Veterinarian Assistant offering great work ethic with excellent job attendance. Animal lover with over 8 years of working in veterinary medicine. Skillfully assisting veterinarians in emergency animal care, having educational and friendly communication with owners, and everything in between. Committed to learning new tasks and considered a highly motivated employee.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Level 2 Veterinary Assistance

Thrive Pet Health
06.2023 - Current
  • Provided customer support to clients, answering questions and addressing concerns.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Restrained animals for examination and treatment.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Collected and processed samples for laboratory testing.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Performed blood sample testing.

Veterinary Assistant/Veterinary Receptionist

Diamond Veterinary Hospital
09.2014 - 05.2023
  • Provided customer support to clients, answering questions, and addressing concerns.
  • Restrained animals for examination, treatment, and diagnostics.
  • Managed medical intervention and therapy for animals in collaboration with veterinarians.
  • Monitored vital signs and provided nursing care for animals. While keeping detailed medical records.
  • Collected and prepared specimens and samples for laboratory analysis.
  • Administered injections, oral and topical medications as prescribed by veterinarian.
  • Emergency stabilization and triage of patients.
  • Maintained current and accurate medical records for patients.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Greeted pet parents with warm smiles and pleasantly asked for sign-ins upon arrival.
  • Kept waiting and exam rooms neat and organized.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Answered owner animal health questions and advised on best care practices.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Helped owners complete necessary medical forms and documentation.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Henry M. Jackson High School
Mill Creek, WA
2012

Skills

  • File and Records Management
  • Client Education
  • Emergency First Aid, Triage, and Care
  • Animal Biosecurity Management
  • Animal Restraint
  • Medication Administration
  • Critical Thinking and Complex Problem-Solving
  • Venipuncture and Intravenous Catheter Placement
  • Patient Flow Management
  • Processing Transactions & Till Management
  • Diagnostics: Blood analysis, Urine Analysis, Radiographs
  • Proficient with cornerstone, Smartflow and Ezyvet systems

Certification

· Licensed Medical Clerk - Expires May 15, 2024

· AAFP Cat Friendly Veterinary Professional Program - Completed January 28, 2023

· Class IV Therapeutic Laser Certification Course - Awarded May 23, 2022

Projects

  • Prescription Drug Monitoring Program- Reporting prescribed controlled substances to the DEA monthly. Since 2019.
  • Medical Records Management- Reviewing old paper medical records and determining if they are due to be discarded. Created an excel spreadsheet to help make reviewing files easier in the future.
  • Triage training- Made and presented a triage training course to the CSR team in order to give them a better understanding of how to classify the urgency in which a patient needs care.

Timeline

Level 2 Veterinary Assistance

Thrive Pet Health
06.2023 - Current

Veterinary Assistant/Veterinary Receptionist

Diamond Veterinary Hospital
09.2014 - 05.2023

High School Diploma -

Henry M. Jackson High School

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SAMANTHA JONES