Samil Hamilton
Locust Grove,GA
Summary
Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and sanitation. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Cashier Lead
Bath & Body Works Inc.
06.2021 - Current
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Educated employees on register use, merchandising, and customer service and helped customers complete purchases, locate items, and join reward programs.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Sales Associate
Vera Bradley
10.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Content Creator
Indepedent Contractor
08.2019 - Current
- Accumulated over 20,000 subscribers and 3.5 Million YouTube channel views.
- Created dynamic graphics and pieces to increase website and social media traffic.
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- Strengthened content through proofreading and editing and identified target audiences to analyze characteristics, behavior and media habits.
- Collaborate with companies and brands to market and promote their products utilizing various social media platforms.
Sales Associate
Express
06.2020 - 06.2021
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Food Service Associate
Market Street Deli
09.2017 - 03.2020
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Cosmetology Diploma - Master Cosmetology
Southern Crescent Technical College
Griffin, GA12.2023
BBA - Marketing; Fashion Merchandising
Georgia Southern University
Statesboro, GA05.2020
Skills
- Sales Development
- Upselling
- Business Development
- Customer Needs Assessment
- Problem-Solving
- Client Service
- POS System Operation
- Multi-Tasking Strength
- Excellent People Skills
- Professional Demeanor
- Flexible Schedule
- Reliable and Punctual
Timeline
Sales Associate
Vera Bradley
10.2021 - Current
Cashier Lead
Bath & Body Works Inc.
06.2021 - Current
Sales Associate
Express
06.2020 - 06.2021
Content Creator
Indepedent Contractor
08.2019 - Current
Food Service Associate
Market Street Deli
09.2017 - 03.2020
Cosmetology Diploma - Master Cosmetology
Southern Crescent Technical College
BBA - Marketing; Fashion Merchandising
Georgia Southern University
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