Samir Neupane
Summary
Efficient Guest Room Attendant with over 7 years of housekeeping and 5 years of customer service experience. Meet guest needs and helping them with any question or concern. working with team to complete assigned task and have good communication.
Overview
12
12
years of professional experience
Work History
Guest Room Attendant
Vdara Hotel & Spa
08.2015 - 03.2022
- Cleaned all assigned credit rooms up to standard.
- Greeting guests with positive attitude and well manner .
- Work safely with correct posture to avoid any injury.
- Reported damages, disturbances and shortcomings in hotsos or supervisor.
- Vacuumed, dusted and maintained assigned area.
- Cleaned bathroom ,change sheets and report any missing item or room damage of the property to the supervisor .
- Replenished guest room water glasses, toiletries, and paper products.
- Communication to supervisor when necessary for any question or concern.
- Always be aware using chemical in proper way in right place.
- Thanks to guest for staying in our property and always smile to them or help them with any guidance.
Bus Person and Runner
Tamba Indian Cuisine
01.2010 - 07.2015
- Greeting guest with smile and take them to their reserved table or available table for their comfort .
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
High School Diploma -
New Horizon Academy
Sanischare Pathri , Morang , Nepal09.2009
Skills
- Guest Service and Support
- Computer skills and Radio communication skills
- Room and Public Space Cleaning
- HOTSOS management
- Great communication skills , english interpreting
Timeline
Guest Room Attendant
Vdara Hotel & Spa
08.2015 - 03.2022
Bus Person and Runner
Tamba Indian Cuisine
01.2010 - 07.2015
High School Diploma -
New Horizon Academy
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