Samir Pokharel
Computer Engineer
Gaithersburg,MD
Summary
Versatile Systems Engineer with over 4 years of cross-functional leadership in implementation, validation and deployment of large complex systems. Exceptional knowledge of Jovian. Well-versed in large-scale deployments, migrations and data storage solutions.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
System Engineer
EchoStar
Germantown, MD
08.2022 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Configured, tested and maintained satellite network equipment to achieve maximum performance.
- Generated production graphs and analyzed production trends using Jovian,appdynamic.
- Handled scripting tasks for debugging and automation using bash.
- Conducted end-user reviews for modified and new systems.
Team Leader
Bestbuy
Germantown, MD
10.2018 - 10.2021
- Performed team members to develop necessary skills to use software and hardware throughout store.
- Performed both technical and non-technical customer issues and ensured extraordinary customer satisfaction.
- Install and configure computing software and hardware for devices throughout store.
- Led home theater department to receive #1 ranking in Geek Squad Protection and services offered by store.
- Lowered significant number of turn around rates in department
Magnolia Certified Export
Bestbuy
Germantown, MD
05.2017 - 10.2018
- Managed over 50 customer calls and questions per day.
- Prepared merchandise for sales floor by pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Computer Engineering
University of Maryland - College Park - College Park
College Park, MD 01.2020 - 05.2022
Associate of Science - Computer Engineering
Montgomery College
Rockville 01.2017 - 12.2019
Skills
Reverse Engineering and Hardware
Project Experience
RF-based Temperature Sensor(University of Maryland)
Role:Project Manager
- Worked with 4 other teammates to build a radio frequency-based temperature sensor.
- Work with different types of temperature sensors to find the best fit for your current project.
- Use cadence software to simulate the whole project and output.
AutoDesk Revit
Role : Project Leader
- Worked with two other classmates to build a semester-long project.
- Build a 3-story building in Revit software with HVAC and electricity system.
Kong API Gateway
Role: Lead Engineer
- Worked Directly with Kong Enterprise Sale representative to implement KONG API in new system.
- Troubleshoot and add more service call in API routes.
Timeline
System Engineer
EchoStar
08.2022 - Current
Bachelor of Science - Computer Engineering
University of Maryland - College Park - College Park
01.2020 - 05.2022
Team Leader
Bestbuy
10.2018 - 10.2021
Magnolia Certified Export
Bestbuy
05.2017 - 10.2018
Associate of Science - Computer Engineering
Montgomery College
01.2017 - 12.2019