Samir Thomas
Philadelphia,PA
Summary
Experienced customer service worker with over 5 years of experience Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of professional experience
Work History
Kitchen Crew Member
Chic-Fil-A
Philadelphia, PA
09.2019 - 11.2020
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
Landscape Laborer
WorkReady
Philadelphia, PA
06.2019 - 09.2019
- Maintained grounds by trimming, weeding and general clean-up.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Landscaped yards by planting flowers, grass, trees and bushes.
- Mowed lawns using self-propelled and riding mowers.
- Collected and removed debris at job sites.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Trimmed around trees, flower beds and other yard features.
Camp Counselor
Shepard Recreation Center
Philadelphia, PA
06.2018 - 09.2018
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
Kitchen Crew Member
Shake Shack
Philadelphia, PA
05.2020 - 09.2022
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
West Catholic Prep High School
4501 Chestnut St06.2021
Skills
- Continuous Improvements
- Order Selection and Preparation
- Dedicated Work Ethic
- Surface Work
- Crew Support
- Workplace Health and Safety
Timeline
Kitchen Crew Member
Shake Shack
05.2020 - 09.2022
Kitchen Crew Member
Chic-Fil-A
09.2019 - 11.2020
Landscape Laborer
WorkReady
06.2019 - 09.2019
Camp Counselor
Shepard Recreation Center
06.2018 - 09.2018
High School Diploma -
West Catholic Prep High School