Samira Hamed
Modesto,CA
Summary
Customer-oriented Store Manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops, and manages a team of store associates and assistant managers.
Overview
24
24
years of professional experience
Work History
Store Manager
Big Lots Stores
08.2001 - 03.2025
- Managed a team of 30+ associates
- Conducted job interviews and made hiring decisions based on the store's needs.
- Achieved positive results by controlling expenses and limiting financial discrepancies.
- Drove sales by visually merchandising displays & elevating customer experience.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Sales Associate
Martinez Jewelry
San Jose, CA
02.2016 - 11.2016
- Drove revenue growth through exceptional customer service and strategic sales techniques as a Sales Associate.
Skills
- Customer Service
- Store Displays/Merchandising
- Operations
- Communication
- Teaching and Developing
- Problem Solving
- Inventory Management
- Visual merchandising
- Team leadership
- Expense control
- Loss prevention
- Time management
ACCOMPLISHMENTS
- Demonstrated leadership and versatility by successfully turning around three underperforming stores, reducing expenses and consistently meeting key metrics.
- Implemented strategic loss prevention initiatives to significantly reduce shrink at my last store, reducing shrink by $275k.
- Achieved a ranking of 13th in highest sales volume out of 1400+ stores in the company.
- Our team led the district and region in new credit card applications, significantly contributing to the company’s financial goals.
- Reduced controllable expenses.
LANGUAGES
- ENGLISH
- SPANISH
Timeline
Sales Associate
Martinez Jewelry
02.2016 - 11.2016
Store Manager
Big Lots Stores
08.2001 - 03.2025