Samira Haynie
Nashville,TN
Summary
Customer service-focused professional skilled in building positive relationships and delivering exceptional experiences. Proven ability to effectively connect with others and exceed their needs. Consistently maintains an upbeat and positive attitude, creating a welcoming and friendly environment for customers and colleagues.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Walmart
03.2023 - 12.2024
- Coordinated displays and features for new merchandise arrivals.
- Gained experience in various departments, culminating in a managerial position over jewelry.
Mail room clerk
Select Staffing
07.2020 - 01.2023
- Packed, sorted, and stamped parcels.
Outbound Sales Representative
TLK Group L.L.C
05.2013 - 01.2019
- Executed payment operations promptly, contributing to uninterrupted workflows.
Team Trainer
Mc Donlads
09.2009 - 12.2018
- Trained new employees on company policies, daily operations, store opening and closing procedures.
Education
Associate - Social Science and Health
Kaplan University
11.2019
Skills
- Microsoft Word
- Office
- Excel
- POS
- Powerpoint
- Telesales
- Call Center
- Customer Service
- Telemarketing
- Sales
- Outbound Sales
- Upselling
- Cold Calling
- Inside Sales
- Business Development
- Outside Sales
- Communication Skills
- B2B Sales
- CRM Software
- Management
- Food service
- Computer literacy
- Salesforce
- Customer Relationship Management
- Direct Sales
- Sales Management
- Presentation Skills
- Merchandising
- Data collection
Certification
Food Handler Certification
Awards
- Team Trainer, 04/18
- Employee of the Month, 08/17 to Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Cashier/Customer Service
Walmart
03.2023 - 12.2024
Mail room clerk
Select Staffing
07.2020 - 01.2023
Outbound Sales Representative
TLK Group L.L.C
05.2013 - 01.2019
Team Trainer
Mc Donlads
09.2009 - 12.2018
Associate - Social Science and Health
Kaplan University
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