Overview
Work History
Education
Skills
Timeline
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SAMIRA JADALLAH

Detroit,MI

Overview

3
3
years of professional experience

Work History

Travel Medical Assistant

Doctors Home Line

Medical Receptionist & Intake Specialist

Home Care Wellness
01.2023 - 03.2024
  • Welcome patients and visitors, providing assistance and guidance as needed
  • Manage incoming referrals, processing them promptly and accurately
  • Coordinate home visits by scheduling nurses according to patient needs and availability
  • Contact patients to collect copays, coinsurances, and to verify/update their contact details
  • Verify patients' insurance coverage to facilitate smooth billing and reimbursement processes
  • Schedule patient appointments efficiently, ensuring optimal use of resources and minimal wait times
  • Maintain organized patient records, including updating information and filing paperwork
  • Handle administrative duties such as data entry, answering phones, and managing patient inquiries
  • Collaborate with colleagues to ensure seamless patient care and a positive experience
  • Uphold strict confidentiality of patient information, adhering to HIPAA guidelines at all times.

Medical Receptionist & Intake Specialist

Melvindale Family Urgent Care
12.2020 - 12.2022
  • Using computer applications
  • Answering telephones.

Medical Receptionist & Intake Specialist

Livonia Urgent Care and Medical Center
12.2020 - 12.2022
  • Using computer applications
  • Answering telephones
  • Welcoming patients
  • Updating and filing patient medical records
  • Coding and filling out insurance forms
  • Scheduling appointments
  • Arranging for hospital admissions and laboratory services
  • Handling correspondence, billing, and bookkeeping
  • Collected copay's and coinsurances
  • Transmitting prescription refills as directed
  • Preparing & sanitizing exam rooms for patients
  • Verifying patient's insurances
  • Taking vital signs.

Education

Medical Assistant Program -

Dorsey College - Dearborn

High School diploma -

Lincoln Park High School

Skills

  • Ensure confidentiality of patient information in compliance with HIPAA regulations
  • Handle administrative tasks like answering calls, organizing paperwork, and managing medical records
  • Strong communication skills, both verbal and written
  • Proficiency in medical terminology and documentation
  • Excellent organizational abilities with attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Competency in using office software and electronic medical records systems
  • Customer service orientation with a focus on patient satisfaction
  • Problem-solving skills to address challenges as they arise
  • Ability to work well under pressure in a fast-paced environment
  • Team player mentality with a collaborative approach to work
  • Adaptability to changes in procedures or technology in the healthcare field

Timeline

Medical Receptionist & Intake Specialist

Home Care Wellness
01.2023 - 03.2024

Medical Receptionist & Intake Specialist

Melvindale Family Urgent Care
12.2020 - 12.2022

Medical Receptionist & Intake Specialist

Livonia Urgent Care and Medical Center
12.2020 - 12.2022

Travel Medical Assistant

Doctors Home Line

Medical Assistant Program -

Dorsey College - Dearborn

High School diploma -

Lincoln Park High School
SAMIRA JADALLAH