SAMIRA JADALLAH
Detroit,MI
Overview
3
3
years of professional experience
Work History
Travel Medical Assistant
Doctors Home Line
Medical Receptionist & Intake Specialist
Home Care Wellness
2023.01 - 2024.03
- Welcome patients and visitors, providing assistance and guidance as needed
- Manage incoming referrals, processing them promptly and accurately
- Coordinate home visits by scheduling nurses according to patient needs and availability
- Contact patients to collect copays, coinsurances, and to verify/update their contact details
- Verify patients' insurance coverage to facilitate smooth billing and reimbursement processes
- Schedule patient appointments efficiently, ensuring optimal use of resources and minimal wait times
- Maintain organized patient records, including updating information and filing paperwork
- Handle administrative duties such as data entry, answering phones, and managing patient inquiries
- Collaborate with colleagues to ensure seamless patient care and a positive experience
- Uphold strict confidentiality of patient information, adhering to HIPAA guidelines at all times.
Medical Receptionist & Intake Specialist
Melvindale Family Urgent Care
2020.12 - 2022.12
- Using computer applications
- Answering telephones.
Medical Receptionist & Intake Specialist
Livonia Urgent Care and Medical Center
2020.12 - 2022.12
- Using computer applications
- Answering telephones
- Welcoming patients
- Updating and filing patient medical records
- Coding and filling out insurance forms
- Scheduling appointments
- Arranging for hospital admissions and laboratory services
- Handling correspondence, billing, and bookkeeping
- Collected copay's and coinsurances
- Transmitting prescription refills as directed
- Preparing & sanitizing exam rooms for patients
- Verifying patient's insurances
- Taking vital signs.
Education
Medical Assistant Program -
Dorsey College - Dearborn
High School diploma -
Lincoln Park High School
Skills
- Ensure confidentiality of patient information in compliance with HIPAA regulations
- Handle administrative tasks like answering calls, organizing paperwork, and managing medical records
- Strong communication skills, both verbal and written
- Proficiency in medical terminology and documentation
- Excellent organizational abilities with attention to detail
- Ability to multitask and prioritize tasks effectively
- Competency in using office software and electronic medical records systems
- Customer service orientation with a focus on patient satisfaction
- Problem-solving skills to address challenges as they arise
- Ability to work well under pressure in a fast-paced environment
- Team player mentality with a collaborative approach to work
- Adaptability to changes in procedures or technology in the healthcare field
Timeline
Medical Receptionist & Intake Specialist
Home Care Wellness
2023.01 - 2024.03
Medical Receptionist & Intake Specialist
Melvindale Family Urgent Care
2020.12 - 2022.12
Medical Receptionist & Intake Specialist
Livonia Urgent Care and Medical Center
2020.12 - 2022.12
Travel Medical Assistant
Doctors Home Line
Medical Assistant Program -
Dorsey College - Dearborn
High School diploma -
Lincoln Park High School