Compassionate and detail-oriented Psychology student with academic training in trauma-informed care, resilience, and human behavior. Experienced in advocacy, diverse team environments, and working with vulnerable populations. Strong communication, cultural competency, and interpersonal skills developed through leadership roles, volunteer work, and mental health-focused initiatives. Seeking opportunities in behavioral health, mental health services, or social service settings.
Overview
2027
2027
years of professional experience
Work History
Elderly Caregiver
Atigje Dzambazi
Berwyn, IL
2022 - Current
Provided daily assistance with personal care tasks, ensuring comfort and dignity for the client and her husband during my academic breaks and available weekends.
Monitored health conditions, documenting changes and communicating effectively with healthcare professionals.
Assisted in medication management, reinforcing adherence to prescribed treatment plans for optimal health outcomes.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
Provided emotional support, significantly improving residents' mental health and overall happiness.
Entrusted to handle confidential and sensitive situations in professional matters.
Implementation of exercises demonstrated by physical therapy to promote strengthening and occupational activities.
Babysitter
Nikki Bekteshi, MD, MHS
Hinsdale, IL
2021 - Current
Delivered individualized assistance to two children with ADHD and anxiety, fostering their academic and emotional development during summer breaks and weekends.
Developed personalized care plans to meet the individual needs and preferences of each child.
Implemented feedback from parents to continuously improve childcare approaches and services.
Promoted good behavior by using positive reinforcement techniques, such as praise and rewards for task completion.
Created a safe and engaging learning environment for children with various learning styles and mental health conditions.
Collaborated with parents on setting goals for children's growth, tracking progress regularly through open communication channels.
Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
Supported academic success by assisting with homework assignments and reinforcing school lessons at home.
Administered medications by following strict instructions from parents.
Restaurant Team Member
Fort Colony Family Restaurant
Fort Madison, IA
2018 - Current
Served as a host, waitress, shift support, and impromptu bookkeeper during weekends home and certain academic breaks.
Managed bookkeeping tasks, including tracking daily revenue, reconciling transactions, and maintaining organized financial records.
Provided customer service in a fast-paced restaurant environment, ensuring positive guest experiences.
Collaborated with team members to maintain efficient workflow during high-volume shifts, sometimes hosting parties of 20+ customers.
Developed strong interpersonal communication skills through daily interaction with diverse customers and coworkers.
Demonstrated emotional intelligence and conflict resolution skills in fast-paced, high-pressure environments.
Maintained organized financial records and demonstrated strong attention to detail.
Collaborated with team members to ensure supportive and respectful workplace dynamics.
Balanced multiple responsibilities, demonstrating adaptability and time management skills.
Supported restaurant operations through hosting, waitressing, and assisting management with daily responsibilities.
Demonstrated multitasking ability by balancing financial duties with front-of-house service roles.
Education
Bachelor of Science - Psychology
University of Iowa
Iowa City, IA
08-2026
Skills
Proficient in Microsoft Office Suite
Recordkeeping and organization
Strong verbal and written communication
Adaptability and active listening
Empathy and rapport-building
Cultural competency and humility
Observation and documentation
Team-based care collaboration
De-escalation awareness
Needs identification and resource coordination awareness