Summary
Overview
Work History
Education
Skills
Timeline
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Samira Smith

Cincinnati,OH

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Server, Host

The Littlefield
10.2022 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Server, Host, MOD

Branch Restaurant
07.2019 - 10.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Sales Associate

Growing Trade Pet & Plant
02.2018 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

Bachelor's Degree - Sociology

University of Cincinnati Blue Ash College
Cincinnati, OH
03.2025

High School Diploma -

Walnut Hills High School
Cincinnati, OH
03.2021

Skills

  • Quality Control
  • Order Accuracy
  • Check Payment Processing
  • Cash Handling
  • Patron Experiences
  • Warm and Friendly

Timeline

Server, Host

The Littlefield
10.2022 - 09.2023

Server, Host, MOD

Branch Restaurant
07.2019 - 10.2022

Sales Associate

Growing Trade Pet & Plant
02.2018 - 10.2018

Bachelor's Degree - Sociology

University of Cincinnati Blue Ash College

High School Diploma -

Walnut Hills High School

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Samira Smith