Samira Williams
Florence,SC
Summary
I love to laugh and talk !! I'm a people person, independent, work well with others. Customer service, merchandising and retail has been my life for the past 30 years.
I’m a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Delivery Driver
FedEx
Florence, SC
07.2025 - 09.2025
- Delivered packages efficiently across designated routes daily.
- Operated delivery vehicles in compliance with safety regulations.
- Managed package tracking using FedEx logistics software systems.
Store Manager
CVS/Pharmacy
Darlington, SC
01.2018 - 07.2025
- Sales Associates 1993-1997.
- Lead Cashier to Shift Supervisor 1997-2015.
- Operational Manager 2015-2016.
- SMIT 2016-2018.
- Store Manager 2018-7/7/2025.
- Supervised daily operations and ensured compliance with company policies.
- Managed inventory levels and coordinated stock replenishment processes.
- Trained and mentored staff on customer service standards and product knowledge.
- Conducted performance evaluations to assess employee development and effectiveness.
- Oversaw cash handling procedures and ensured accurate financial reporting.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education
Phlebotomy
Florence-Darlington Technical College
Florence, SC 07.1992 - 09.1992
DIPLOMA -
South Florence High School
Florence, SC 08.1985 - 06.1989
Skills
- Customer assistance
- Customer service
- Focused driver
- Customer relationship
Certification
Certificate in Phleb
References
- Nicole Brunson, 843-758-1184
- Marilyn Vaughn, 843-862-7426
- Rhonda Grice, 843-617-8760
Timeline
Delivery Driver
FedEx
07.2025 - 09.2025
Store Manager
CVS/Pharmacy
01.2018 - 07.2025
Phlebotomy
Florence-Darlington Technical College
07.1992 - 09.1992
DIPLOMA -
South Florence High School
08.1985 - 06.1989