Samirah Hakim
Parrish,FL
Summary
Highly driven and flexible recent graduate with an Associate's degree in Business Administration and Management. Possessing practical experience in customer service positions, I am keen to utilize my varied background, excellent communication skills, and business expertise to achieve success. Dedicated to delivering exceptional patient care, nurturing positive connections, and enhancing the effectiveness of healthcare operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tour Desk Agent
Westgate Resorts
Kissimmee, FL
05.2022 - 12.2022
- Processed incoming reservations for tours and activities.
- Assisted customers in selecting appropriate tour packages based on their needs and interests.
- Greeted guests and provided information about local attractions, restaurants, and transportation.
- Coordinated with vendors to ensure quality service delivery at competitive rates.
Cashier
Chipotle Grill
Ellenton, PA
01.2022 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Education
Associate of Science - Business Administration And Management
Hillsborough Community College
Brandon, FL05-2024
High School Diploma -
Penn Foster
East Stroudsburg, PA03-2021
Skills
- Reservation Management
- Financial Transactions
- Upselling strategies
- Cultural Awareness
- Microsoft Office
- Customer Service
- Front Office Support
Certification
- Business Specialist - Hillsborough Community College
- Accounting Technology Specialist - Hillsborough Community College
Timeline
Tour Desk Agent
Westgate Resorts
05.2022 - 12.2022
Cashier
Chipotle Grill
01.2022 - 05.2022
Associate of Science - Business Administration And Management
Hillsborough Community College
High School Diploma -
Penn Foster
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