Samirah Kinnard
Detroit,MI
Summary
At Tim Hortons, as a Cashier Trainer, I enhanced store cohesion and reduced transaction errors through targeted training, emphasizing patience, empathy, and effective cash handling. My approach significantly improved communication across departments and elevated customer service levels, showcasing my ability to merge soft skills with critical operational knowledge.
Overview
4
4
years of professional experience
Work History
Cashier Trainer
Tim Hortons
Woodhaven, MI
06.2020 - Current
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
Education
General Studies -
Detroit Cristol Rey
Detroit, MI06.2024
Skills
- Patience and Empathy
- Restocking Shelves
- Workplace Safety
- Cleanliness Maintenance
Timeline
Cashier Trainer
Tim Hortons
06.2020 - Current
General Studies -
Detroit Cristol Rey