Dedicated professional with strong customer service skills, ensuring client satisfaction and well-being. Reliable in maintaining organization and attention to detail in fast-paced environments.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Retail Sales Associate
Dollar Tree Stores
The Bronx, New York
11.2024 - 09.2025
Assisted customers in locating merchandise and addressing inquiries.
Operated cash register, processing transactions efficiently and accurately.
Maintained cleanliness and organization of store displays and aisles.
Caregiver
PARADYSE HOME CARE
KUMASI, ASHANTI REGION, GHANA
03.2007 - 07.2023
Assisted clients with daily living activities and personal care needs.
Monitored client health and reported changes to healthcare professionals.
Provided companionship and emotional support to enhance client well-being.
Prepared nutritious meals according to dietary restrictions and preferences.
Administered medication as prescribed by healthcare providers.
Developed and maintained positive relationships with clients and families.
Coordinated transportation for clients to medical appointments and social events.
Maintained a clean, safe, and organized living environment for clients.
Supported bathing, dressing and personal care needs.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Laundered clothing and bedding to prevent infection.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Administered prescribed medications on a timely basis following care plan instructions.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Education
Associate of Arts - GENERAL SCIENCE
T. I. AHMADIYYA SENIOR HIGH SCHOOL
ASHANTI REGION, KUMASI. GHANA.
07-2006
Skills
Customer service
Cash handling
Visual merchandising
Product knowledge
Sales techniques
Inventory management
Customer relationship management
Time management
Conflict resolution
Effective communication
Team collaboration
Problem solving
Active listening
Money handling
Trend awareness
Languages
English
Professional
Certification
SENIOR HIGH SCHOOL CERTIFICATE
Affiliations
VOLUNTEER -COMMUNITY MEDICAL SUPPORT (COVID-19 ) IN GHANA