Samisoni Kyvon Williams
West Valley City,UT
Summary
Adept at fostering guest engagement and enhancing customer experiences, I leveraged strong teamwork and multitasking abilities at Panda Express Restaurant to elevate service quality. Skilled in cash handling and food safety, my proactive approach led to significant improvements in operational efficiency and customer satisfaction, embodying a results-driven work ethic.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Panda Express Restaurant
02.2024 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Team Member
Taco Bell Restaurant
05.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted customers in selecting merchandise best suited to needs.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Team Member
Domino's Pizza
10.2022 - 12.2022
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Monitored and verified merchandise for proper prices and labels.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Plant Stocker
Oakbridge Greenhouse
05.2022 - 09.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
Education
HighSchool Diploma -
Roots Charter High School
West Valley City, UTSkills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking Orders
- Cleanliness standards
- Food Preparation
- Order Taking
- Cash handling expertise
- Food safety knowledge
- Kitchen Support
- Guest experiences
- Guest Engagement
- Organizational Skills
- Time Management
- Multitasking Abilities
Timeline
Restaurant Team Member
Panda Express Restaurant
02.2024 - Current
Team Member
Taco Bell Restaurant
05.2023 - 08.2023
Team Member
Domino's Pizza
10.2022 - 12.2022
Plant Stocker
Oakbridge Greenhouse
05.2022 - 09.2022
HighSchool Diploma -
Roots Charter High School
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