Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

Samiya Arrington

Charlotte,NC

Summary

Detail-oriented and professional administrative support-specialist with experience in customer service and office operations. Skilled in managing front desk responsibilities, handling confidential information, and providing excellent customer service. Strong communication, organization, and multitasking abilities with a focus on maintaining a polished and welcoming environment.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Nike
Charlotte, NC
11.2025 - Current
  • Delivers high-quality customer service by assisting customers with product selection and inquiries
  • Created a professional and welcoming environment on the sales floor by organizing displays and greeting customers.
  • Processed customer transactions accurately and efficiently using the POS system in a fast-paced retail environment.
  • Maintaining a professional and welcoming environment on the sales floor
  • Demonstrated strong communication skills to effectively assist diverse customer base
  • Supported daily operations through organized inventory management and meticulous attention to detail
  • Supports daily operations through organization, inventory management, and attention to detail.

Personal Shopper

Walmart
Charlotte, NC
05.2025 - 11.2025
  • Delivered exceptional customer service by promptly addressing inquiries and resolving issues, enhancing overall customer satisfaction.
  • Ensured accuracy in processing high-volume orders and transactions, contributing to seamless operations.
  • Provided direct customer service by addressing inquiries and resolving issues in a timely and professional manner.
  • Exhibited strong attention to detail and effective time management, enabling efficient service delivery in a fast-paced environment.

Resident Assistant

Fayetteville State University
Fayetteville, NC
06.2024 - 05.2025
  • Managed resident and guest interactions, ensuring positive experiences and addressing needs promptly
  • Resolved conflicts and responded to concerns, fostering a supportive community environment
  • Enforced policies while maintaining a respectful and supportive environment
  • Handled sensitive and confidential information, upholding trust and privacy standards
  • Completed incident reports and maintained accurate administrative documentation

Library Office Assistant

Fayetteville State University
Fayetteville, NC
01.2023 - 05.2025
  • Assisted staff, students, and visitors at front desk, ensuring prompt and accurate responses to inquiries.
  • Managed check-ins and maintained records and filing systems, ensuring accuracy and organization.
  • Performed administrative duties such as data entry, scheduling, and organizing documents to support office workflows.
  • Maintained organization records and ensure efficient office operations

Education

Bachelor of Science - Criminal Justice

Fayetteville State University
Fayetteville, NC
05-2025

Skills

  • Sales Support
  • Customer service
  • Client Relationship Management
  • Sales Data Management
  • Customer Engagement
  • Microsoft Office proficiency
  • Multitasking & Organization
  • Time management
  • Professional communication
  • Teamwork and collaboration
  • Analytical skills
  • Conflict resolution

ADDITIONAL INFORMATION

  • -Proficient in Microsoft Office (Word, Excel, & Outlook)
  • -Strong phone etiquette and professional email communication
  • -Experience handling confidential and sensitive information
  • -Flexible schedule, including evenings and weekends

Timeline

Sales Associate

Nike
11.2025 - Current

Personal Shopper

Walmart
05.2025 - 11.2025

Resident Assistant

Fayetteville State University
06.2024 - 05.2025

Library Office Assistant

Fayetteville State University
01.2023 - 05.2025

Bachelor of Science - Criminal Justice

Fayetteville State University