Summary
Overview
Work History
Education
Skills
TOOLS
Certification
Timeline
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SAMIYA HOSSAIN-KHAN

Dallas,TX

Summary

UX/UI Designer with over 5 years of experience in SaaS, Fintech, B2B, B2C, and Healthcare Tech. Expertise in data-driven, user-centered design that aligns with business objectives and enhances user adoption. Proven track record in optimizing workflows and improving usability through performance insights.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior UX/UI Designer

Centene
01.2023 - Current
  • Led redesign of health care software workflows, achieving 30% increase in user efficiency.
  • Streamlined Arizona Regional Behavioral Health Portal enrollment and retention process by 20%, earning Product Team recognition.
  • Enhanced provider payment system in Fast Track Payment Redesign project, reducing delays and boosting efficiency.
  • Developed data dashboards and status-tracking features, improving provider visibility into enrollment actions.
  • Maintained organization’s design system, ensuring consistency across multiple product teams.
  • Delivered high-quality visual assets within tight deadlines, ensuring timely completion of projects without compromising on quality.
  • Implemented design thinking methodologies to address complex problems from both business and user perspectives effectively.

Senior UX/UI Designer

Moment Studio
01.2022 - 01.2023
  • Executed thorough user research utilizing surveys and interviews to guide E-commerce and B2B product design efforts, resulting in a 40% boost in user engagement.
  • Crafted streamlined checkout experiences for grocery delivery apps on Android and iOS, significantly enhancing usability.
  • Developed mobile applications for Android and iOS platforms, prioritizing responsiveness and accessibility for users.
  • Designed data visualization dashboards for Fintech companies, enabling improved clarity in business insights and quicker decision-making.
  • Partnered with cross-functional teams to produce cohesive designs that included responsive user flows and wireframes while adhering to WCAG standards.
  • Created interactive prototypes facilitating rapid iterations, cutting down the product development cycle by 15%.
  • Converted research insights into actionable strategies using affinity maps, driving design solutions aligned with user needs.

UX/UI Designer

Nordstrom
01.2020 - 01.2022
  • Transformed digital retail environment during pandemic to boost engagement both online and offline.
  • Implemented optimized curbside shopping experience, leading to a 15% rise in repeat purchases.
  • Launched virtual stylist calls, enhancing customer-stylist connections and increasing high-ticket sales by 12%.
  • Created effective digital products that drove an 18% increase in online conversion rates.
  • Produced interactive prototypes and thorough documentation for project goal alignment with stakeholders.
  • Incorporated user feedback through research initiatives, achieving a 22% enhancement in usability scores.
  • Promoted accessibility across mobile and web platforms through adherence to WCAG standards.
  • Identified and addressed usability issues through heuristic evaluations, leading to product refinements that better served user needs.
  • Enhanced user experience by conducting thorough research and creating intuitive wireframes for digital products.

Education

Bachelor of Science - Biology

University of Texas at Dallas

Skills

    UX design tools proficiency

    Wireframing, prototyping, and mockups

    Research strategies for usability testing

    Accessibility best practices in SaaS

    Agile practices for project management

    Information architecture development

    Design operations management skills

    Human-centered interaction design

    Metrics-driven UX analysis and data visualization

TOOLS

Figma

Sketch

InVision

Abstract

Balsamiq

Axure RP

Miro/Mural

JIRA/Confluence

UserZoom

Adobe Creative Suite

HTML/CSS

Certification

UX/UI Design Certification

Timeline

Senior UX/UI Designer

Centene
01.2023 - Current

Senior UX/UI Designer

Moment Studio
01.2022 - 01.2023

UX/UI Designer

Nordstrom
01.2020 - 01.2022

Bachelor of Science - Biology

University of Texas at Dallas

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SAMIYA HOSSAIN-KHAN