Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samiyah Cooper

Kansas City,MO

Summary

I am confident that my skills in customer service and my passion for helping others would make me a valuable asset in any hospital setting. Although I may not have direct experience in the healthcare field, i am eager to learn and I am always willing to go the extra mile to ensure the comfort and satisfaction of those around me. I believe that my patience, kindness, and understanding would make a great addition to any team in the healthcare industry

Overview

4
4
years of professional experience

Work History

Team Leader

QuikTrip
08.2023 - Current
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • As a lead I created trust between coworkers along with customers. This trust helped to foster a positive work environment and build strong relationships with customers, leading to increased customer satisfaction.

Grocery Team Member

Hy-Vee Foods
02.2021 - 05.2023
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Science - Diagnostic Medical Sonography

Metropolitan Community College - Kansas City
Kansas City, MO
05.2025

Skills

  • Complaint resolution
  • Quality Improvement
  • Cash Handling
  • Attention to Detail
  • Client Service
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Complex Problem-Solving

Timeline

Team Leader

QuikTrip
08.2023 - Current

Grocery Team Member

Hy-Vee Foods
02.2021 - 05.2023

Associate of Science - Diagnostic Medical Sonography

Metropolitan Community College - Kansas City

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Samiyah Cooper