SAMIYAH KELIS MADRILL

Houston,TX

Summary

Dedicated professional with over 5 years of experience in customer service and multitasking in fast-paced environments. Skilled in food service, cash handling, and supporting individuals with special needs while adhering to detailed procedures. Seeking a remote position in CDL Dispatching, logistics, or administrative support, with a commitment to leveraging strong communication and organizational skills to contribute to team success and long-term growth.

Overview

years of professional experience

Work History

ABA Support Staff

Success On The Spectrum

Houston, TX

01.2024 - Current

Work directly with children with special needs in a structured and supportive environment.
Executed individualized instructions and schedules to support each child's unique needs.
Facilitated clear communication with coworkers and supervisors about daily activities and client requirements.
Communicated clearly with team members to enhance collaboration. with coworkers and supervisors regarding daily activities and client needs.
Maintained patience during challenging interactions to support clients., professionalism, and composure in challenging situations.
Document and communicate relevant information accurately.
Coordinated with team members to ensure consistent support and uphold a safe environment.

Crew Member | Fry Cook | Cashier

Raising Cane's

Houston, TX

01.2021 - Current

Delivered friendly, efficient customer service in a fast-paced environment, enhancing customer satisfaction.
Process customer orders and payments accurately.
Multitask while maintaining accuracy and attention to detail during high-volume periods.
Managed multiple priorities while ensuring consistent productivity during peak hours.
Facilitated effective communication with customers and team members, fostering a collaborative work atmosphere.
Follow company procedures, safety requirements, and workplace standards.
Work effectively both independently and as part of a team.
Remain calm and professional when handling customer concerns or unexpected situations.

Education

College Coursework -

Houston Community College

Houston, TX

Skills

Customer communication
Phone communication
Data Entry & Documentation
Attention to Detail
Multitasking & Prioritization
Scheduling & Time Management
Problem Solving

Handling High-Pressure Situations
Team Collaboration
Working Independently
Computer & Technology Skills
Quality Assurance

Timeline

ABA Support Staff

Success On The Spectrum

01.2024 - Current

Crew Member | Fry Cook | Cashier

Raising Cane's

01.2021 - Current

College Coursework -

Houston Community College

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