Summary
Overview
Work History
Education
Skills
LEADERSHIP
Timeline
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Samiyyah Muhammad

Summary

Experienced with adolescent mental health support, providing guidance and therapeutic interventions. Utilizes evidence-based practices to address emotional and behavioral issues. Knowledge of effective communication techniques and crisis management, ensuring supportive environment for adolescent development.

Overview

15
15
years of professional experience

Work History

Adolescent Counselor

Pyramid Healthcare
11.2023 - Current
  • Facilitated individual and group therapy sessions to promote emotional well-being among adolescents.
  • Developed and implemented personalized treatment plans based on comprehensive assessments and client feedback.
  • Monitored client progress, adjusting interventions to enhance therapeutic outcomes effectively.
  • Conducted crisis intervention when necessary, ensuring safety and stability for at-risk clients.
  • Utilized evidence-based practices to support behavioral modifications in challenging adolescent populations.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of adolescent counseling.
  • Provided crisis intervention services as needed, de-escalating challenging situations and connecting clients with appropriate resources.
  • Implemented behavior modification techniques that aided in reducing negative behaviors and increasing positive coping skills.
  • Assisted adolescents in developing effective coping strategies for managing stressors related to school, family dynamics, peer relationships, and self-esteem issues.
  • Established rapport with clients and their families, fostering open communication and a supportive environment for growth and change.

Crisis Intervention Worker

PRS
05.2022 - 11.2023
  • Reduced crisis response times by implementing efficient communication and coordination strategies.
  • Connected clients with appropriate resources such as housing assistance, financial aid, or mental health services based on individual needs assessment results.
  • Deescalated potentially dangerous situations involving clients in crisis, minimizing risks to all parties involved.
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
  • Documented risk to each client and context of concerns.
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
  • Evaluated risk to client or others by gathering information and conducting assessments.
  • Conversed with individuals in crisis which called or texted hotline for assistance.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Offered supportive counseling and crisis intervention to individuals in crisis.

Data Analyst

Calero-MDSL
11.2019 - 05.2022
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.

Credit Analyst

Maximum Quality Foods
11.2016 - 12.2019
  • Manage over 500 new/existing client accounts
  • Analyze financial statements and reports through NCR
  • Provide weekly and monthly reports to management
  • Analyze outstanding accounts and prevent future credit losses

Administrative Assistant

Sansone Auto Mall
07.2012 - 11.2016
  • Processed a high volume of cash flow daily that grossed over $60,000 a week
  • Managed paperwork generated by sales staff and managers
  • Trained new hires
  • Formatted visual goal boards for monthly sales

Retail Sales Lead

The Limited
10.2010 - 07.2012
  • Increased sales through long-term relationships
  • Effectively marketed the product and brand
  • Managed inventory daily
  • Achieved daily quotas and goals

Education

Bachelor of Science - Marketing

Kean University
Union, N.J.
05.2015

Master of Arts - Clinical Mental Health Counseling

Southern New Hampshire University
Manchester
12-2023

Skills

  • Multicultural competence
  • Team collaboration
  • Self-harm reduction
  • Crisis management
  • Strength-based approach
  • Anxiety and depression management
  • Paperwork and reporting
  • Social skills training
  • Suicide prevention
  • Individual and group counseling
  • Psychoeducation delivery
  • Anger management

LEADERSHIP

  • Court Appointed Special Advocate for CASA of Union County
  • Psi Beta National Honor Society for Psychology
  • Certificate of Completion: Leadership 1 training
  • Spearheaded three fundraisers for the Purple Heart Foundation, St. Jude's Foundation, American Heart Association

Timeline

Adolescent Counselor

Pyramid Healthcare
11.2023 - Current

Crisis Intervention Worker

PRS
05.2022 - 11.2023

Data Analyst

Calero-MDSL
11.2019 - 05.2022

Credit Analyst

Maximum Quality Foods
11.2016 - 12.2019

Administrative Assistant

Sansone Auto Mall
07.2012 - 11.2016

Retail Sales Lead

The Limited
10.2010 - 07.2012

Bachelor of Science - Marketing

Kean University

Master of Arts - Clinical Mental Health Counseling

Southern New Hampshire University

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Samiyyah Muhammad