Sammantha Ochoa
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Student working towards a degree in healthcare looking to get experience in hosptial setting. Currently pursuing flexible part-time employment with weekend, evening, and day shift options.
Overview
8
8
years of professional experience
Work History
Bus Operator
Metrolift
Houston, TX
2024.05 - 2024.09
- Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
- Assisted elderly or disabled passengers in entering and exiting the bus safely.
- Adhered to strict schedules for pick up and drop off times at designated stops.
- Operated wheelchair lifts for disabled passengers as needed.
Fulfilment Center Organizer
Amazon
Houston, TX
2023.11 - 2024.02
- Collaborated with management to develop strategies for improving efficiency in the workplace.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Cashier
James Avery
Houston, TX
2021.04 - 2024.02
- Monitored sales events, added new merchandise and rang up purchases.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier To-go Worker
Chili's Bar and Grill
Houston, TX
2020.06 - 2021.01
- Assisted with purchases, locating items and signing up for rewards programs.
- Operated cash register, collected payments and provided accurate change.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Cashier
Dunkin Donuts & Baskin Robbins
Houston, TX
2020.01 - 2020.03
- Worked closely with front-end staff to assist customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Resolved customer complaints and escalated worsening concerns for remediation.
Cashier
Whataburger
Houston, TX
2019.03 - 2019.12
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Cashier
Junkyards Eatery
Houston, TX
2017.02 - 2017.06
- Operated cash register, collected payments and provided accurate change.
- Received payments for food and issued receipts.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education
High School Diploma -
South Early College High School
Houston, TX06.2021
Associate of Arts -
Houston Community College
Houston, TX05.2021
Bachelor of Science - Biomedical Sciences
Texas Southern University
Houston, TXSkills
- Work ethic
- Working collaboratively
- Organization
- Multitasking
- Positive and professional
- Wheelchair transport
- Personal care assistance
- Time management
- Transportation
Timeline
Bus Operator
Metrolift
2024.05 - 2024.09
Fulfilment Center Organizer
Amazon
2023.11 - 2024.02
Cashier
James Avery
2021.04 - 2024.02
Cashier To-go Worker
Chili's Bar and Grill
2020.06 - 2021.01
Cashier
Dunkin Donuts & Baskin Robbins
2020.01 - 2020.03
Cashier
Whataburger
2019.03 - 2019.12
Cashier
Junkyards Eatery
2017.02 - 2017.06
High School Diploma -
South Early College High School
Associate of Arts -
Houston Community College
Bachelor of Science - Biomedical Sciences
Texas Southern University