Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
FSR/Teller
First Financial Credit Union
Gallup
09.2023 - Current
Processed customer transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and timely service.
Assisted members with account inquiries and banking services, fostering member satisfaction and trust.
Educated members about credit union products and services, improving their financial literacy and engagement.
Maintained cash drawer integrity while balancing daily transactions accurately.
Utilized banking software for recording transactions and managing accounts efficiently.
Consistently adhered to compliance regulations and security procedures to mitigate risks.
Guest Service Representative
TownePlace Suites by Marriott
Gallup
05.2016 - 09.2018
Managed reservations with property management systems to streamline guest booking experiences.
Coordinated housekeeping requests to enhance guest satisfaction throughout their stays.
Handled payment transactions and maintained cash drawer accuracy consistently.
Assisted guests with check-in and check-out processes to facilitate smooth arrivals and departures.