Sammie Legaspi
oceanside,CA
Summary
Confident and personable customer service professional with a background in hospitality, reception, sales, and client care. Experienced in POS systems, payment processing, customer education, product recommendations, and building trust with guests in fast-paced environments. Skilled at making customers feel welcomed, answering questions clearly, and recommending products or services based on individual needs. Bringing moderate cannabis knowledge, strong sales experience, and a compliance-minded approach to a budtender or dispensary sales associate role.
Overview
3
3
years of professional experience
Work History
Wax Specialist
European Wax Center
Oceanside, CA
01.2025 - 04.2026
- Performed waxing services such as Brazilian waxes, eyebrow waxes, leg waxes and more.
- Ensured all safety protocols were followed during each procedure.
- Delivered personalized care, fostering a comfortable environment for clients.
- Recommended products based on client needs, enhancing satisfaction during consultations.
- Managed inventory of wax supplies, ensuring availability of strips and pre-and post-wax lotions for seamless service.
- Greeted customers and provided excellent customer service.
Receptionist
The Animal Keeper
Oceanside, California
06.2023 - 09.2023
- Managed appointment scheduling for veterinary services and grooming sessions.
- Answered phone calls, addressing inquiries about services and pet care to ensure client satisfaction.
- Processed client check-ins and check-outs, maintaining accurate records for efficient service delivery.
- Delivered exceptional customer service while interacting with clients and team members, fostering a welcoming environment.
- Greeted clients and their pets upon arrival at the animal care facility.
Education
High School Diploma -
West Valley High School
Hemet, CA06-2022
Skills
- Product recommendations
- Customer service
- Team collaboration
- Communication skills
- Telephone communication
Timeline
Wax Specialist
European Wax Center
01.2025 - 04.2026
Receptionist
The Animal Keeper
06.2023 - 09.2023
High School Diploma -
West Valley High School