Samantha N. Carter
Peer support specialist, recovery coach, sober living house manager
Portland,ME
Summary
Empathetic Recovery Coach and leader with a track record of productivity and efficient task completion. Specialize in motivational interviewing, crisis management, and personalized recovery planning. Excel at active listening, communication, and peer support to support clients through challenging recovery processes. Committed to fostering resilience and promoting sustainable wellness strategies, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Willingness to take on added responsibilities to meet team goals. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement.
Overview
3
3
years of professional experience
7
7
Certifications
Work History
Harm Reduction Specialist
Commonspace- Portland peer recovery center
Portland , Me
11.2024 - 12.2025
- Followed all company policies and procedures to deliver quality work.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and 3
- Conducted regular reviews of operations and identified areas for improvement.
- Attended wound care education programs to gain knowledge on most recent techniques and procedures available.
- Assessed and treated draining of wounds and burns.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
- Demonstrated dressing techniques to educate and orient in-services nurses.
- Identified patients requiring debridement procedures and alerted attending physician.
- Advised patients and families on health topics pertinent to care and treatment.
- Instructed patients in at-home care and continued treatments.
- Cleaned and sterilized instruments, equipment and surfaces.
- Cared for patients by providing personal assistance and ambulation.
Peer Support Specialist, recovery coach and manager
Commonspace- Freedom Place - women's Recovery
Portland , ME
08.2022 - 07.2025
- Maintained strict data confidentiality and privacy on information related to individuals.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Became cIPPS certified
- Manager during third shift
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Helped individuals overcome harmful drug and alcohol addictions.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Referred individuals to outside resources and services for additional support.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Supported individuals dealing with mental health and emotional issues.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Documented case management activity for accurate, reliable records.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Gathered information about useful resources and helped coordinate referrals.
- Arranged community initiatives to build supportive networks for improved rehabilitation.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
Cashier
Amatos
Portland , ME
09.2022 - 12.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Emergency Warming shelter staff
Commonspace- city of Portland
PORTLAND, ME
11.2024 - 04.2025
- Supervised programming and administrative facets of temporary homeless shelter for the Portland homeless community, many with substance use disorder or dual diagnoses.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Assisted clients with obtaining housing, employment and support resources.
- Coordinated with different service providers to meet clients' individual needs.
Education
Business Management
Ashford University
San Diego, CA07.2010
High School Diploma -
Woodland Jr/sr High School
Woodland, ME06.2007
Skills
- Relationship-building skills
- Appointment scheduling
- Planning skills
- Issue resolution abilities
- Coaching and mentoring
- Recovery assistance and support
- Crisis intervention
- Suicide precautions expertise
- Dual diagnosis expertise
- CIPPS certified
Certification
- Registered Peer Recovery Coach, CCAR & Healthy Acadia, 11/1/2024
- MAP Community Naloxone Distributor Certification, MAP, 2/5/2025
- HIV & HCV Rapid Tester Certification, 3/30/2025, esBee Buhlmer with Maine CDC
- Excell/Google Docsicrospft certificates
Languages
English
Full Professional
Timeline
Harm Reduction Specialist
Commonspace- Portland peer recovery center
11.2024 - 12.2025
Emergency Warming shelter staff
Commonspace- city of Portland
11.2024 - 04.2025
Cashier
Amatos
09.2022 - 12.2022
Peer Support Specialist, recovery coach and manager
Commonspace- Freedom Place - women's Recovery
08.2022 - 07.2025
Business Management
Ashford University
High School Diploma -
Woodland Jr/sr High School