Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

STEPHANIE FERNANDEZ

New York,NY

Summary

Compassionate Harm Reduction Specialist with experience supporting individuals who use drugs, unhoused community members, and vulnerable populations across NYC. Skilled in crisis response, overdose prevention, safer-use education, motivational interviewing, and trauma-informed engagement. Experienced in maintaining accurate documentation and supporting program operations. Bilingual in English and Spanish.

Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in crisis management, consistently driving successful outcomes. Known for reliability and strong focus on achieving objectives.

Overview

13
years of professional experience
1
Certification

Work History

OnPoint NYC

Harm Reduction Specialist
01.2021 - 01.2025

Job overview

  • Performed daily risk assessments and connected participants to appropriate services.
  • Administered Narcan, CPR, and conducted vital checks.
  • Provided overdose prevention and safer-use education.
  • Delivered crisis intervention and emotional regulation support.
  • Maintained accurate progress notes and crisis documentation.
  • Founded and facilitated an Art Therapy Group with mental-health staff.

Vision Urbana
New York, NY

Food Pantry Support / Outreach
01.2020 - 01.2022

Job overview

  • Prepared and delivered pantry bags to NYCHA & Section 8 residents.
  • Supported weekly distribution for 1,000+ seniors and vulnerable adults.
  • Performed community wellness check-ins.
  • Trained new volunteers on safety and COVID-19 protocols.
  • Facilitated volunteer training sessions on safety protocols and effective client interaction strategies.
  • Managed inventory control for food supplies, ensuring accurate tracking and timely replenishment.
  • Coordinated outreach efforts to connect with underserved communities and promote food pantry services.

Universal's Loews Resort
Orlando, FL

Guest Services Clerk
01.2019 - 01.2020

Job overview

  • Processed check-ins, payments, and guest inquiries.
  • Provided calm, professional support to dissatisfied guests.
  • Assisted HR with employee wellness programs.

32BJ SEIU
New York, New York

Administrative Assistant
01.2017 - 01.2019

Job overview

  • Verified member employment and benefits with strong accuracy.
  • Maintained membership data and monthly tracking reports.
  • Corresponded with employers and members to resolve discrepancies.
  • Trained new administrative assistants in outreach procedures.

Columbia University

Administrative Assistant
01.2016 - 01.2016

Job overview

  • Processed and indexed admissions and financial documents.
  • Ensured accuracy and completeness of student files.
  • Managed calendars, orientations, and department events.

Alcoholics Anonymous World Services
New York, NY

Office Support
01.2015 - 01.2016

Job overview

  • Answered phones, greeted visitors, and assisted with resources.
  • Led bilingual tours in English and Spanish.
  • Supported logistics for conferences, forums, and mailings.

Dermalogica Academy

Licensed Esthetician
01.2012 - 01.2014

Job overview

  • Completed advanced skincare and infection-control training.
  • Built and maintained a client base of 75+.
  • Developed customized treatment and home-care plans.

Education

Manhattan College
Riverdale, NY

Bachelor of Arts from Liberal Arts (Concentration in Spanish)
01.2006

University Overview

  • Professor’s Assistant
  • Sigma Delta Pi Honor Society
  • Study Abroad: Mexico City & Granada, Spain

Skills

  • Overdose prevention, Narcan administration, CPR
  • Crisis intervention, de-escalation, emotional regulation support
  • Safer-use and drug-checking education
  • Wellness check-ins, outreach, food distribution
  • Case notes, incident documentation, intake & triage
  • Bilingual: English & Spanish
  • Documentation management

Certification

Certification in CPR, Bloodborne Pathogens, Trauma Informed Care, and Narcan administration & distribution

Languages

Spanish
Native or Bilingual

Timeline

Harm Reduction Specialist

OnPoint NYC
01.2021 - 01.2025

Food Pantry Support / Outreach

Vision Urbana
01.2020 - 01.2022

Guest Services Clerk

Universal's Loews Resort
01.2019 - 01.2020

Administrative Assistant

32BJ SEIU
01.2017 - 01.2019

Administrative Assistant

Columbia University
01.2016 - 01.2016

Office Support

Alcoholics Anonymous World Services
01.2015 - 01.2016

Licensed Esthetician

Dermalogica Academy
01.2012 - 01.2014

Manhattan College

Bachelor of Arts from Liberal Arts (Concentration in Spanish)

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STEPHANIE FERNANDEZ