Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sammie Jo Pierce

Katy,TX

Summary

Driven Area Sales Manager with 10 + years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.

Overview

7
7
years of professional experience

Work History

Area Sales Manager

AT&T
04.2018 - 08.2023
  • Responsible for developing and obtaining sales or service objectives through subordinate sales personnel within an assigned geographic region
  • Supervised a team of employees and was responsible for hiring, training, development, disciplining, and decision-making regarding discharging subordinate employees
  • Oversaw Inventory and Compliance including licensure, permits and documentation per AT&T policy and procedures
  • Interacted with outside departments and vendors to resolve issues and develop strategic plans
  • Managed a fleet of AT&T vehicles.
  • Executed proven strategies to hit sales quota and help company achieve goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.

Integrated Sales Consultant

AT&T
07.2017 - 04.2018
  • Provided hands-on product demonstrations to generate new sales during in-home visits
  • Responsible for a territory, which involved working daily in-home appointments to meet sales and service objectives.
  • Followed up with existing customers to provide additional support and address concerns.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

Retail Stores Manager

AT&T
11.2016 - 06.2017
  • Responsible for development and attainment of sales objectives through subordinate sales personnel within single or multiple sales channels
  • Developed and attained sales objectives within area of assignment
  • Supervised staff and assured optimization of available resources to meet and or exceed sales objectives
  • Responsible for hiring, training, developing, disciplining and decision-making regarding discharging of subordinate employees
  • Worked in partnership with cross functional organizations to develop sales effectiveness
  • Developed and implemented policies and procedures specific to area of assignment
  • Exhibited a high level of leadership presence within several aspects of the business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Education

Bachelor of Business Administration -

Northwood University
06.2009

Skills

  • Contract Review
  • Closing Strategies
  • Pipeline Management
  • New Account Development
  • Account Monitoring
  • Sales Team Supervision
  • KPI Tracking
  • Partnership Development
  • Sales Training
  • New Hire Onboarding
  • Competitor Analysis
  • Sales Presentations

Accomplishments

  • Top Integrated Sales Manager from 2018 to 2023
  • Named top talent in 2022 and 2023
  • Service Excellence Award Winner in 2019, 2020
  • Completed AT&T's Management Development program

Timeline

Area Sales Manager

AT&T
04.2018 - 08.2023

Integrated Sales Consultant

AT&T
07.2017 - 04.2018

Retail Stores Manager

AT&T
11.2016 - 06.2017

Bachelor of Business Administration -

Northwood University

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Sammie Jo Pierce