Sammie Jo Pierce
Katy,TX
Summary
Driven Area Sales Manager with 10 + years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
7
7
years of professional experience
Work History
Area Sales Manager
AT&T
Detroit, MI/ Jacksonville, FL/ Houston, TX
04.2018 - 08.2023
- Responsible for developing and obtaining sales or service objectives through subordinate sales personnel within an assigned geographic region
- Supervised a team of employees and was responsible for hiring, training, development, disciplining, and decision-making regarding discharging subordinate employees
- Oversaw Inventory and Compliance including licensure, permits and documentation per AT&T policy and procedures
- Interacted with outside departments and vendors to resolve issues and develop strategic plans
- Managed a fleet of AT&T vehicles.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
Integrated Sales Consultant
AT&T
Detroit, MI
07.2017 - 04.2018
- Provided hands-on product demonstrations to generate new sales during in-home visits
- Responsible for a territory, which involved working daily in-home appointments to meet sales and service objectives.
- Followed up with existing customers to provide additional support and address concerns.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Retail Stores Manager
AT&T
Southfield, MI
11.2016 - 06.2017
- Responsible for development and attainment of sales objectives through subordinate sales personnel within single or multiple sales channels
- Developed and attained sales objectives within area of assignment
- Supervised staff and assured optimization of available resources to meet and or exceed sales objectives
- Responsible for hiring, training, developing, disciplining and decision-making regarding discharging of subordinate employees
- Worked in partnership with cross functional organizations to develop sales effectiveness
- Developed and implemented policies and procedures specific to area of assignment
- Exhibited a high level of leadership presence within several aspects of the business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Bachelor of Business Administration -
Northwood University
06.2009
Skills
- Contract Review
- Closing Strategies
- Pipeline Management
- New Account Development
- Account Monitoring
- Sales Team Supervision
- KPI Tracking
- Partnership Development
- Sales Training
- New Hire Onboarding
- Competitor Analysis
- Sales Presentations
Accomplishments
- Top Integrated Sales Manager from 2018 to 2023
- Named top talent in 2022 and 2023
- Service Excellence Award Winner in 2019, 2020
- Completed AT&T's Management Development program
Timeline
Area Sales Manager
AT&T
04.2018 - 08.2023
Integrated Sales Consultant
AT&T
07.2017 - 04.2018
Retail Stores Manager
AT&T
11.2016 - 06.2017
Bachelor of Business Administration -
Northwood University