SAMMUEL ROGERS
Scottsville,VA
Summary
Accomplished Director of Operations at A PEACE WITHIN LLC, adept in strategic planning and operations management, significantly enhancing organizational productivity. Awarded Employee of the Year at HOMEINSTEAD SENIOR CARE for exceptional leadership and relationship building. Proven track record in improving operational efficiency and fostering team collaboration, driving substantial growth and customer satisfaction.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Director of Operations
A PEACE WITHIN LLC
01.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
Home Health Caregiver
Independent Employer
05.2020 - 12.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
Caregiver, Special Needs
HOMEINSTEAD SENIOR CARE
08.2016 - 05.2020
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Won Employee of the Year in 2017.
- Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual''s unique needs.
- Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
- Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
Education
Associate of Arts - Medical Social Work
Coastal Carolina Community College
Jacksonville, NCSkills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Leadership training
- Performance analysis
- Risk mitigation
- Operations management
- Teamwork and collaboration
- Team leadership
- Decision-making
- Customer service
- Employee relations
- Relationship building
- Organizational structuring
- Goal setting
- Delegating work
- Scheduling
- Schedule management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
SERVED IN THE UNITED STATES MILITARY AND ACHEIVED A HONORABLE DISCHARGE.
SERVED IN THE UNITED STATES MARINE CORPS. I WAS DEPLOYED ACTIVELY IN THE IRAQ WAR WHERE I SUPERVISED AND COORDINATED THE COMMUNICATION AND MOBILITIATION OF ALL ELEMENTS ON A BATALLION WHIDE SCALE. I WAS MERITORIOUSLY PROMOTED TWICE IN MY FIRST TERM OF SERVICE!
Timeline
Director of Operations
A PEACE WITHIN LLC
01.2023 - Current
Home Health Caregiver
Independent Employer
05.2020 - 12.2022
Caregiver, Special Needs
HOMEINSTEAD SENIOR CARE
08.2016 - 05.2020
Associate of Arts - Medical Social Work
Coastal Carolina Community College
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