SAMMY CURTIS
Winthrop ,WA
Summary
Motivated and energetic manager with a strong background in leading high-performing teams in fast-paced hospitality and retail environments. Skilled at resolving conflicts, improving team morale, and ensuring smooth day-to-day operations. Known for being personable, dependable, and adaptable, with a talent for building relationships with staff and customers alike. Passionate about creating organized, efficient workplaces where employees feel supported and customers receive excellent service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Hanks Harvest Foods
Twisp, WA
01.2018 - 05.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Manager
Cinnamon Twisp Bakery
Twisp Wa
11.2024 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Acquired inventory knowledge and identified budget-friendly choices.
- Demonstrated adaptability in collaborating with team members.
Manager
Methow Valley Ciderhouse
Winthrop Wa
04.2024 - 02.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bartender
countrymen’s Bier Haul
Moscow, ID
11.2023 - 04.2024
- Learned an operated new POS system.
- Handled a high volume of customers at a time.
- Kept a cleaned and organized workspace.
- Worked efficiently with new staff and was able to train them properly.
- Learned a whole new menu and helped expand it.
Construction
Moscow ax throwing / countrymen’s bier haul
Moscow, ID
07.2023 - 11.2023
- Learned new skills quickly.
- Was willing and able to meet requirements and deadlines on time.
- Able to work effectively with coworkers.
- Handled construction equipment carefully and followed guidelines.
Server
The Diner restaurant
Moscow, ID
08.2021 - 08.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Worked quickly and efficiently through busy hours.
- Greeted customers, answered questions and recommended specials to increase profits.
Ranch Hand
Rockin Heart Ranch
Moscow, ID
01.2022 - 06.2022
- Worked with the owner to determine ranch needs.
- Operated ranch equipment for animal care and transport or field irrigation.
- Monitored livestock health and informed ranch managers of issues.
- Cared for livestock and monitored health and living spaces.
- Worked long and straining hours to ensure best care for animals.
Education
High School Diploma - undefined
Liberty Bell Jr Sr High School
Winthrop, WA06.2021
Skills
- Outgoing and personable
- Quick learner
- Organized
- Team player
- Point of Sale (POS) System Operations
- Effective Customer Upselling
- High Energy and Stamina
- Relationship Building
- Cleaning and Sanitizing
- Food and Beverage Service
- Cool Under Pressure
- Verbal and Written Communication
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Certification
Food handlers permit
Manager food handlers certification
Timeline
Manager
Cinnamon Twisp Bakery
11.2024 - Current
Manager
Methow Valley Ciderhouse
04.2024 - 02.2025
Bartender
countrymen’s Bier Haul
11.2023 - 04.2024
Construction
Moscow ax throwing / countrymen’s bier haul
07.2023 - 11.2023
Ranch Hand
Rockin Heart Ranch
01.2022 - 06.2022
Server
The Diner restaurant
08.2021 - 08.2023
Cashier
Hanks Harvest Foods
01.2018 - 05.2020
High School Diploma - undefined
Liberty Bell Jr Sr High School