Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sammy Lee

San Diego,CA

Summary

Dynamic and dependable professional with extensive experience at Amazon, excelling in forklift operation and client relationship management. Proven track record of enhancing efficiency and customer satisfaction through meticulous documentation and quality assurance. Recognized for strong teamwork and problem-solving skills, consistently ensuring timely and accurate deliveries while maintaining high standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Amazon Delivery Driver

Amazon
07.2022 - 02.2025
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.

Bar Back

Bamboo Club
06.2024 - 09.2024
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Greeted customers and provided friendly, knowledgeable service.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Provided attentive service and proactively assessed guest needs.

Warehouse Forklift Operator

Amazon
12.2019 - 07.2022
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Reduced product damage by performing routine forklift maintenance and safety checks.
  • Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
  • Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.

Education

Bachelor of Science - Criminology

University of Las Vegas
Las Vegas, NV
05-2022

Skills

  • Forklift operation
  • Complex Problem-solving
  • Quality assurance
  • Client relationship management
  • Positive attitude
  • Documentation and reporting
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Inventory management

Certification

  • CPR/AED Certification
  • Basic Life Support Certification (BLS)
  • Nevada Driver's License
  • ServSafe Alcohol Certification - National Restaurant Association.
  • Material Handling Equipment Certification - Material Handling Equipment Distributors Association (MHEDA).
  • Warehouse Operations Certification - Warehousing Education and Research Council (WERC).
  • Microsoft Office Specialist (MOS) Certification
  • Advanced Cardiac Life Support Certification (ACLS)
  • Google IT Support Professional Certificate

Interests

  • I enjoy cooking for friends and family gatherings
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Playing Sports
  • Outdoor Recreation
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • Designing and Printing 3D Models
  • Supporting STEM education initiatives and mentorship programs
  • Virtual Reality
  • Web Development and Design
  • I participate in low-impact exercises to strengthen core muscles

Timeline

Bar Back

Bamboo Club
06.2024 - 09.2024

Amazon Delivery Driver

Amazon
07.2022 - 02.2025

Warehouse Forklift Operator

Amazon
12.2019 - 07.2022

Bachelor of Science - Criminology

University of Las Vegas

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Sammy Lee