Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sammy Portillo

Anaheim,CA

Summary

Hardworking Warehouse Manager well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills with an ability Diagnosing and fixing all facility issues.

Overview

9
9
years of professional experience

Work History

Butler/Security Officer

Dmc Events LA
Los Angeles, CA
11.2023 - Current
  • Greeted guests and provided assistance upon their arrival.
  • Responded to requests from the employer or other members of the household promptly.
  • Ensured that all areas within the residence were kept clean at all times.
  • Working Emmy Awards, Oscars Awards, Governor Awards.
  • Oversee and take care of irreplaceable antiques, painting, and facility property.

Server

Rolling Hero Staffing
Los Angeles, CA
11.2023 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

JT Schmid's Restaurant Honda Center
Anaheim, CA
09.2023 - 12.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Warehouse Manager

Vita Health Nutriceutical
Placentia, CA
12.2022 - 04.2023
  • Maintain facility drains, leaks, and line Machinery.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Collaborated with team members to assess equipment performance needs.
  • Cleaned vents and replaced filters to verify proper air flow.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Tracked shipments and promptly addressed delivery discrepancies and delays.

Shipping Coordinator

Capitol Food Company
La Mirada, CA
08.2022 - 11.2022
  • Compared shipping routes or methods to determine least environmental impact.
  • Organized storage areas to maximize movement and minimize labor.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.

Warehouse Supervisor

Hemp Prime
Santa Ana, CA
03.2021 - 07.2022
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Operated forklifts to fill or empty overhead spaces.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Used digital database to keep records of units and stock moved.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Used scanners to track parcel information, condition or receipt.
  • Trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Packed boxes and stock using organizational guidelines.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Secured items in truck by strapping over protective padding.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Operated hand and power tools to complete repairs.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.

Lead Budtender/On-Site Supervisor

Kushagram
Long Beach, CA
06.2018 - 03.2021
  • Handled large volume of cash with high accuracy and security each day.
  • Oversaw sale of merchandise such as flowers, concentrates and edibles.
  • Weighed and prepared products in order to accurately package and label items for sale.
  • Managed supply restocking, display arrangements and general housekeeping.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Computed purchases and received and processed cash or credit payment.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases and wrapped products,

Delivery Driver

Kushagram
Los Angeles, CA
02.2018 - 06.2018
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.

Server/Food Runner

Leatherbys Cafe Rouge
Costa Mesa, CA
05.2016 - 01.2018
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Construction Worker

Alvarado Demolition
Lake Forest, CA
03.2015 - 03.2016
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Gathered, loaded and transported site debris.
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Set up equipment to maintain worksite productivity.
  • Controlled traffic to protect work site integrity, crew safety and general public welfare.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Used wheelbarrow to move debris and material to designated areas on jobsite.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Installed structures or fixtures using hand or power tools per plan drawings.

Braback/Bartender

Dls Events
Los Angeles, CA
11.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.

Education

Bachelor of Arts - Business Administration And Management

UEI College
Anaheim, CA
08.2015

Skills

  • Vendor Negotiations
  • Equipment Operations
  • Invoice and Manifest Review
  • Problem-Solving
  • Clear Communication
  • Storage and Supply Management
  • Data Documentation
  • Damage Identification and Reporting
  • Order Checking
  • Box and Container Packing
  • Shipment Inspection
  • Inventory Monitoring and Management
  • Workflow Planning
  • Conflict Resolution
  • Organization and Prioritization
  • Routing Determination
  • Forklift Operation
  • Time Management
  • Customer Relations
  • Basic Mathematics
  • Safety Compliance
  • Quality Control
  • Product and Materials Sorting
  • Production Organization
  • Microsoft Office
  • Materials Handling
  • Critical Thinking
  • Warehouse Management
  • Barcode Labeling
  • Bills of Lading
  • Power and Hand Tool Use
  • Mechanical Repair
  • Troubleshooting Strength
  • Repair Work Planning
  • Relationship Building
  • Decision Making
  • Supply and Parts Ordering
  • Equipment Dismantling
  • Heavy Lifting

Languages

English
Full Professional
Spanish
Professional

Timeline

Butler/Security Officer

Dmc Events LA
11.2023 - Current

Server

Rolling Hero Staffing
11.2023 - Current

Braback/Bartender

Dls Events
11.2023 - Current

Server

JT Schmid's Restaurant Honda Center
09.2023 - 12.2023

Warehouse Manager

Vita Health Nutriceutical
12.2022 - 04.2023

Shipping Coordinator

Capitol Food Company
08.2022 - 11.2022

Warehouse Supervisor

Hemp Prime
03.2021 - 07.2022

Lead Budtender/On-Site Supervisor

Kushagram
06.2018 - 03.2021

Delivery Driver

Kushagram
02.2018 - 06.2018

Server/Food Runner

Leatherbys Cafe Rouge
05.2016 - 01.2018

Construction Worker

Alvarado Demolition
03.2015 - 03.2016

Bachelor of Arts - Business Administration And Management

UEI College

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Sammy Portillo