Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sammy Reeves

Indianapolis,IN

Summary

Dynamic Store Manager with a proven track record at McDonald's, enhancing customer satisfaction through exceptional service and strategic problem-solving. Expert in inventory management and team leadership, successfully optimizing processes to reduce costs and improve efficiency. Adept at training and mentoring staff, fostering a motivated and high-performing team environment.

Overview

2026
2026
years of professional experience

Work History

Store Manager

McDonald's
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.

Associate

TTP/Total TruckParts
01.2023 - 03.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.

Associate

ERI/Electronic Recycling Industries
01.2015 - 06.2022

Enhanced efficiency in material management for core line processing.

Arranged package delivery schedules in

Enhanced cooperation with FedEx and UPS.

Sorted materials, ensuring only quality items were sent to recycling machine for distribution.

Education

Manual Highschool
Indianapolis, IN
06.1987

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • Recruitment and hiring
  • POS systems
  • Goals and performance
  • Team building and leadership
  • Team motivation
  • Recruiting and hiring
  • Operations management
  • Leadership development
  • Supply ordering
  • Policies and procedures
  • Store displays
  • Staff supervision
  • Staff management
  • Sales expertise
  • Employee scheduling
  • Accurate cash handling
  • Documentation and reporting
  • Payroll management
  • Bank deposit procedures
  • Loss prevention
  • Inventory oversight
  • Performance reviews
  • Flexible schedule
  • Sales promotions
  • Leading staff meetings
  • Vendor management
  • Delegating work
  • Project management
  • Special events
  • Employee terminations
  • Talent recruitment
  • Hourly shift management
  • Risk management

Timeline

Associate

TTP/Total TruckParts
01.2023 - 03.2025

Associate

ERI/Electronic Recycling Industries
01.2015 - 06.2022

Store Manager

McDonald's

Manual Highschool
Sammy Reeves