Samantha Brambila

Waitress Trainee

Adrian Munoz

10.2023 - Current

Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
Actively listened customer feedback suggestions implemented improvements response their comments.
Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
Served food and beverages promptly with focused attention to customer needs.
Bussed and reset tables to keep dining room and work areas clean.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Explained menu items and suggested appropriate options for food allergy concerns.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.