Supporting healthcare providers by documenting medical encounters into artificial intelligence technology, Dragon Ambient eXperience (Nuance DAX)
Increasing clinical documentation rate by 98% by entering clinical data directly into EPIC and EHRs while adhering to specific customer guidelines
Improving customer satisfaction by communicating with healthcare providers to resolve queries pertaining to patient data in EMR systems
Providing clinical documentation coverage for the following specialties: Ophthalmology (Retina), PCP, and internal medicine
Review and verifying document records to ensure the documentation complies with regulations and internal quality control practices
Ophthalmic Technician/Retina Scribe/Triage
Discover Vision Center
02.2019 - 08.2024
Follow all current and future policies and procedures of the department
Perform basic ocular screening and patient history
Assist in the efficient movement/flow of patients through sequence and evaluation
Medically assist the doctor through the patient examination
Scribe and document for the doctor
Prepare examination rooms to provide all needed medications, forms, consents and educational materials
Coordinate special testing needs with technicians and surgical needs with the surgical counselors
Create a sterile environment using sterile technique
Accurately perform and document the following: Confrontation visual fields, Manual lensometry, Basic pupil evaluation -A/C depth exam and basic slit lamp exam, Tono Pen tonometry/Goldmann Applanation, Visual acuity distance and near- NPC, Basic fundus photography (Mac, Disc and Diabetic Series), Basic refraction
Knowledge of ophthalmic terminology and equipment
Assist doctor with patient calls, pharmacy calls, etc; return all patient phone calls the same day received
Communicate all doctor instructions to patients and/or other doctors' offices as directed; fax reports, letters, post op visits, etc., to referring doctors
Ability to travel to all office locations and work with any doctor as assigned
Participate in duties interdepartmentally as deemed necessary, by clinical supervisor, office manager and/or doctor(s)
Provide assistance to other clinic personnel as needed
Prior authorizations
Optometric Technician
Burlingame and Mock Vision Associates
Overland Park, Kansas
06.2017 - 02.2019
Obtains and records patients preliminary case history
Maintain records, schedule appointments, and scan paperwork
Prepared patient for Vision examination; assists in testing for near and far acuity, depth perception, color perception, visual fields, OCT, photos, macular pigmentation, and dilation
Instruct patient in the care and use of contact lenses
Ordering Contact Lenses/Drops
Check and dispense contact lenses/Glasses
Ophthalmic Technician
Iowa Retina Consultants
West Des Moines, Iowa
03.2018 - 05.2018
Gathering medical records and patient information
Taking ocular measurements, both anatomical and functional
Administering or preparing medications
Providing eye care and contact lens information to the patient