Helping others
Samone Carr
Myrtle Beach,SC
Summary
Proven professional with a strong background in customer service and operational efficiency, notably at the United States Postal Service. Excelled in time management and problem-solving, enhancing service delivery and customer satisfaction. Demonstrates exceptional communication skills and a commitment to maintaining confidentiality. Achieved significant improvements in operational processes, showcasing a blend of hard and soft skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Rural Carrier
United States Postal Service, USPS
03.2024 - Current
- Safeguarded mail security by adhering strictly to USPS guidelines regarding handling and processing of parcels.
- Managed time effectively while navigating challenging rural terrain, ensuring timely deliveries.
- Streamlined operational efficiency by identifying opportunities for improvement within daily routines.
- Sorted mail accurately and efficiently, expediting the delivery process for customers.
- Handled sensitive materials with care, safeguarding confidential information for customers.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
Temp, Office Attendant
Waccamaw Dermatology
05.2023 - 10.2023
- Greeted visitors professionally, providing a welcoming atmosphere and assisting with their needs.
- Contributed to cost-saving measures by monitoring expenses on office supplies and equipment maintenance contracts.
- Supported office staff in meeting preparation, setting up equipment, and distributing materials as needed.
- Facilitated communication between departments by acting as a liaison in relaying important messages or updates accurately and punctually.
- Assisted with administrative tasks for smoother daily operations and increased productivity.
- Maintained office supplies inventory, reducing downtime due to lack of resources.
- Completed data entry tasks efficiently, ensuring accuracy and confidentiality of information.
- Generated reports covering details about data, system operation, and error monitoring.
- Processed requests for service from internal and external customers.
- Reacted calmly during times of highly stressed or emergency situations.
SueAnn's Nail & Spa
Cosmologist Manager
04.2015 - 03.2023
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Managed cash handling procedures, reducing discrepancies and improving overall accountability.
- Reduced operational costs for the company by optimizing cash handling processes and minimizing discrepancies.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
Education
Cosmetology
Miller- Motte College
Conway, SC12-2015
St James High School
Murrells Inlet 05-2012
Skills
- Time management
- Microsoft Word
- Problem-solving
- Customer Service-oriented
- Maintains confidentiality
- Microsoft Excel
- Basic math
- Excellent communication skills
- Attention to detail
- Accuracy and attention to detail
Certification
· MMTC Cosmetology Certificate- Dec 2015
· MMTC Director of Education List- Summer 2014
· MMTC Director of Education List- Winter 2014
· MMTC Director of Education List- Spring 2014
· MMTC Perfect Attendance- Spring 2013
NuExpressions Certificate of Accreditation- Fall 2013
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceTeam Building / Company RetreatsPersonal development programsCareer advancementInterests
Timeline
Assistant Rural Carrier
United States Postal Service, USPS
03.2024 - Current
Temp, Office Attendant
Waccamaw Dermatology
05.2023 - 10.2023
SueAnn's Nail & Spa
Cosmologist Manager
04.2015 - 03.2023
Cosmetology
Miller- Motte College
St James High School
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