Samone Deshazo
Danville,VA
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction. Excelled in teamwork and problem-solving, significantly improving store efficiency. Skilled in effective communication and store maintenance, adept at fostering positive shopping experiences and exceeding performance metrics.
Knowledgeable Medical assistant/office student with a solid foundation in medical education. Offering strong foundation in communication and adaptability, ready to learn and grow in the Medical/ Healthcare environment.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Bath & Body Works
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Seasonal Fulfillment Expert
Target
10.2024 - 12.2024
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
Front End Supervisor
Ross Dress for Less
12.2023 - 10.2024
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Cashier
Hardee's
08.2022 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
George Washington Highschool
Danville 06-2022
No Degree - Medical Assistant
Medical Solutions Academy
Danville, VA03-2025
No Degree - Kinesiology
Norfolk State University
Norfolk, VA05-2026
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Stocking and receiving
- Store maintenance
- Decision-making
- Adaptability and flexibility
- Effective communication
- Self motivation
- Medical terminology
- Goal setting
Timeline
Retail Sales Associate
Bath & Body Works
10.2024 - Current
Seasonal Fulfillment Expert
Target
10.2024 - 12.2024
Front End Supervisor
Ross Dress for Less
12.2023 - 10.2024
Cashier
Hardee's
08.2022 - 01.2024
High School Diploma -
George Washington Highschool
No Degree - Medical Assistant
Medical Solutions Academy
No Degree - Kinesiology
Norfolk State University
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