Summary
Overview
Work History
Education
Skills
Timeline
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Samone Hunter

Sales Associate
Dayton,OH

Summary

Dynamic Sales Associate with a proven track record at Concentrix, enhancing customer engagement through exceptional service and upselling techniques. Skilled in CRM software, I excel in creating opportunities and driving growth. My analytical prowess and interpersonal skills have consistently translated into tangible achievements, setting new benchmarks in customer satisfaction and sales performance.

Overview

5
5
years of professional experience

Work History

Sales Associate

Concentrix
Dayton, Ohio
02.2023 - 12.2024
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered calls to assist customers with medical claims, as well as offering the benefits of prescription home delivery.
  • Built rapport with customers to provide a connection to better learn their needs.
  • Organized the customer's profile, fit especially for them.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Sales Associate

Cornerstone
Dayton, OH
10.2021 - 02.2023
  • Answered calls to provide assistance with furniture selection, order status, payment options, billing inquiries, and delivery options.
  • Handled returns and exchanges according to company policies.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Sales Representative

RDI Marketing
Dayton, OH
01.2020 - 10.2021
  • Implemented CRM systems to streamline customer service processes.
  • Analyzed competitor activities and identified new opportunities for growth.
  • Created, managed, and tracked digital marketing campaigns across multiple platforms.
  • Managed relationships with key accounts and developed new business opportunities.

Education

High School Diploma -

MoundStreet IT Academy
Dayton, OH
06-2009

Skills

  • Exceptional customer service
  • Upselling
  • Goal oriented
  • CRM software proficiency
  • Positive and professional
  • Excellent people skills
  • Excellent analytical, decision-making, and organizational skills
  • Persuasion techniques
  • Ability to type 37WPM

Timeline

Sales Associate

Concentrix
02.2023 - 12.2024

Sales Associate

Cornerstone
10.2021 - 02.2023

Sales Representative

RDI Marketing
01.2020 - 10.2021

High School Diploma -

MoundStreet IT Academy

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Samone Hunter Sales Associate