Samone Warren
Avondale,AZ
Summary
Dynamic and dedicated professional committed to delivering exceptional customer service. Known for a friendly demeanor and the ability to serve guests accurately and promptly, ensuring a memorable dining experience. Proven track record of fostering positive relationships with patrons while maintaining high service standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server/Bartender
Kitchen & Cocktails
01.2022 - 09.2025
- Worked with POS system to place orders and manage bills
- Delivered exceptional customer service in high-pressure environment
- Served food and beverages promptly with focused attention to customer needs
- Ensuring customer satisfaction when serving customers
- Crafted innovative cocktails and curated drink menus, enhancing guest experiences.
- Managed inventory control, ensuring timely restocking of supplies and minimizing waste.
Lead Server
Sweet Black Coffee
01.2020 - 01.2022
- Successfully processed cash, credit, and debit payments
- Managed food and beverage orders efficiently, ensuring accurate delivery and presentation.
- Monitored dining area to maintain cleanliness and ambiance, enhancing overall guest experience.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
Server
Devon Seafood + Steak
2017 - 2019
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and retention.
- Managed multiple tables efficiently while maintaining high service standards and attention to detail.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly, fostering positive dining experiences and promoting repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Education
Associate of Science - Communications
University of Phoenix
Tempe, AZ04-2019
Skills
- Problem Solver
- Customer service
- Team player attitude
- Excellent Communication Skills
- Effective Listening Skills
- Able to have crucial conversations
- Time Management
- Proficient in managing multiple tasks
- Detail-oriented organization
Certification
Arizona Title 4 Liquor Certification- Expires October 2028 #AZB-OFF-01212040
Arizona Food Handler Certification- Expires September 2028 #8176305
Timeline
Server/Bartender
Kitchen & Cocktails
01.2022 - 09.2025
Lead Server
Sweet Black Coffee
01.2020 - 01.2022
Server
Devon Seafood + Steak
2017 - 2019
Associate of Science - Communications
University of Phoenix