Sampath Kumar
Mount Prospect
Summary
Technical Skills Salesforce Administrator & Developer with 4+years of experience in administration, customization, and development. Proficient in Apex development (Classes, Triggers, Batch Apex, SOQL, SOSL), Lightning Web Components (LWC), and Aura Components to enhance UI/UX and create custom solutions. Skilled in workflow automation using Salesforce Flows, Approval Processes, Validation Rules, and building Record Types and Custom Report Types. Experienced in Salesforce deployment with Change Sets, and VS Code for CI/CD processes and version control. Hands-on experience with integrations using REST/SOAP APIs, MuleSoft, and Salesforce Connect. Proficient in data management and extraction using Salesforce Data Loader, Data Import Wizard, and Workbench. Well-versed in security models, including Profiles & Permission Sets, Role Hierarchies, Sharing Rules, MFA, and SSO, ensuring secure and efficient user management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Gen Digital
02.2024 - Current
- Involved in business requirement meetings to gather and analyze user needs, configuring robust Salesforce security models, role-based access controls, and permission sets to ensure data integrity and regulatory compliance
- Developed and customized Salesforce solutions, including Apex classes, triggers, Lightning Web Components (LWC), and Flows, to enhance business processes, automate workflows, and improve user experience
- Implemented Salesforce Sales Cloud and Service Cloud, streamlining lead management, opportunity tracking, and case management to boost efficiency and customer satisfaction
- Implemented a Salesforce-based Training Fund Management System with automated approval workflows, budget tracking, and LMS integration, reducing manual processing time by 60% and improving fund utilization visibility
- Engineered integrations using Salesforce APIs and REST API, ensuring seamless data synchronization with legacy systems, while managing data migration using Salesforce Data Loader
- Written Apex Classes, Batch Classes and Schedule classes according to the business requirement
- Utilized Git version control, VS Code, and Salesforce CLI for metadata deployment, maintaining a consistent codebase and supporting CI/CD practices
Salesforce Developer
Motorola Mobilities LLC
08.2022 - 12.2023
- Designed and customized Salesforce Sales Cloud and Service Cloud to streamline lead qualification, automate warranty and repair case processes, and enhance after-sales support efficiency
- Built a partner portal using Salesforce Community Cloud, providing real-time order statuses and performance metrics, improving collaboration with channel partners
- Customized Conga CPQ pricing models and discount rules to ensure sales reps could provide personalized offers, improving quote accuracy and customer satisfaction
- Developed Apex triggers and classes to automate essential processes like applying discounts and adjusting prices based on customer-specific rules, ensuring smooth and error-free quoting
- Integrated Conga CPQ with Salesforce to streamline complex quoting scenarios, enabling quick configuration of product bundles and tiered pricing, which improved deal closure speed and sales efficiency
- Created Jenkins pipelines for Deployment in Multiple Environments integrating SFDX docker setup
Salesforce Developer
Cyient
06.2020 - 04.2022
- Worked on requirement analysis, providing estimates, design, development, unit testing, implementation and production support based on project phase
- Involved in designing, development and deployment of the Custom Objects, Custom Tabs, Components, Flows, Apex classes, Triggers, Batch Classes, Lightning Aura Components and Web Components and to meet the requirements of the application
- Written Apex Classes, Batch Classes and Schedule classes according to the business requirement
- Conducted data management tasks, including imports, exports, and updates using Data Loader and Data Import Wizard, ensuring data integrity and consistency
- Developed SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
- Led system optimization by implementing new Salesforce releases, testing changes in Sandbox environments, and providing ongoing training and support to end users for better adoption and efficiency
Education
Master of Science - Computer Science
Lamar University
Beaumont, TX12-2023
Bachelor of Science - Computer Science
JNTUH
HYDERABAD09-2020
Skills
- Salesforce Products: Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and Community Cloud, Core Salesforcecom, Conga CPQ, Conga CLM
- Programming: Java, C, C, Apex, SQL, Aura, LWC, JavaScript, HTML
- Integrations: Rest API, SOAP API, MuleSoft
- Salesforcecom Development: Apex Classes, Visual Force Pages, SOQL, SOSL, Apex Triggers
- REST and SOAP Web Services
- Code Editors - VS Code, Dev Console, Lightning Studio, Forcecom IDE
- Deployment Tools - Change Sets, Salesforce DX, Jenkins
- AppExchange Products - DocuSign, Field Trip, Conga Composer, Conga X-Author for Excel, etc
- Business Intelligence Tools: Power BI, Tableau
- Methodologies: Agile, Scrum, Waterfall
Certification
- Certified Salesforce Administrator.
- Certified Salesforce Platform Developer-1
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified AI Associate
- Core Java
Timeline
Salesforce Developer
Gen Digital
02.2024 - Current
Salesforce Developer
Motorola Mobilities LLC
08.2022 - 12.2023
Salesforce Developer
Cyient
06.2020 - 04.2022
Master of Science - Computer Science
Lamar University
Bachelor of Science - Computer Science
JNTUH
Similar Profiles
Shantinath PatilShantinath Patil
Senior Principal IT Application Specialist at Gen DigitalSenior Principal IT Application Specialist at Gen Digital
Quinton TaylorQuinton Taylor
Customer Service Representative/Senior Cyber Security Specialist at Gen DigitalCustomer Service Representative/Senior Cyber Security Specialist at Gen Digital
Celso ManjuCelso Manju
Software Engineer - Senior Software Engineer at Gen DigitalSoftware Engineer - Senior Software Engineer at Gen Digital