Samra Girma
Washington,DC
Summary
Motivated banking professional with a strong educational background in Biology and Business, eager to contribute my skills and knowledge to Bank of America as part of their esteemed team. I possess extensive experience in digital engagement, outstanding customer service, and the ability to handle multiple tasks efficiently. Proficiency in Microsoft Office and dedication to ensuring clients' financial well-being make me a valuable asset to any financial services enterprise.
Overview
4
4
years of professional experience
Work History
Student
Trinity Washington University
08.2019 - 05.2023
- Prepare biofilm formation and investigate Biofilms have been linked to variety of severe chronic diseases
- Provided Lab reports based on different case studies and laboratory techniques
- Prepared multiple Laboratory protocols
Intern
Whitman Walker Health
06.2021 - 08.2021
- Understanding of HIPPA and what constitutes protected patient information that should not be disclosed unless authorized
- Provide acknowledging community-based health and wellness services to everyone, with focus on Teens.
- Analyzed problems and worked with teams to develop solutions
Digital Ambassador
Bank of America
11.2018 - 08.2019
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
Education
Bachelor of Arts - Biology
Trinity Washington University
Washington, DC05.2023
Skills
- ADDITIONAL SKILLS AND TRAININGS
- Bilingual ( Amharic and English)
- Computer and Microsoft Office (Word, Excel, Outlook)
- Multi tasking
- Communication
- Time management
- Leading
Accomplishments
Dean list
National Honor Society
Affiliations
Motivated banking professional with a strong educational background in Biology and Business, eager to contribute my skills and knowledge to Bank of America as part of their esteemed team. I possess extensive experience in digital engagement, outstanding customer service, and the ability to handle multiple tasks efficiently. My proficiency in Microsoft Office and dedication to ensuring clients' financial well-being make me a valuable asset to any financial services enterprise.
Timeline
Intern
Whitman Walker Health
06.2021 - 08.2021
Student
Trinity Washington University
08.2019 - 05.2023
Digital Ambassador
Bank of America
11.2018 - 08.2019
Bachelor of Arts - Biology
Trinity Washington University
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